Medical Assistant / Customer Service (healthcare) at 40HRS, Inc.

Job Summary:

As Customer Service Representative, in a medical setting, you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties. Responsible in representing the company in a positive manner while greeting visitors, answering telephones, and directing calls. Works in close coordination and cooperation with all areas of the facility relative to providing quality customer service on a consistent basis.

Responsibilities:

• Greet patients and direct them to appropriate office in a professional, positive manner
• Make initial and follow-up appointments for patients
• Answer telephones, retrieve messages, determine the nature of call and direct caller to appropriate person or department
• Register patients upon arrival
• Verify insurance, obtain appropriate referrals, and collect copays
• Reconcile billing sheets with patient roster
• Pull and Files Medical Records for daily schedule

Job Requirement

Requirements:

• High School Diploma or Equivalency
• Experience with Athena
• Good Communication skills, Verbal and Written
• Good Organizational skills