Customer Service - Greeter - Columbus Airport - Enterprise Holdings

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work.  Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. 

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Greeter. The Greeter will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. 

The pay for this position starts at $15 / hour.

This position is located at Columbus Airport (CMH) - 4106 International Gateway Columbus, OH 43219.

We offer:

• Paid time off
• Employee rental car discounts
• Retirement savings plan including 401k with matching profit sharing
• Health Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Training and development

Schedule:

• Sunday 10:00am-7:30pm (1 hour lunch)
• Monday 10:00am-7:30pm (1 hour lunch)
• Tuesday OFF
• Wednesday OFF
• Thursday 10:00am-7:30pm (1 hour lunch)
• Friday 10:00am-7:30pm (1 hour lunch)
• Saturday 10:00am-7:30pm (1 hour lunch)

We are hiring now for immediate openings.  Responsibilities include:

• Work proactively with shuttlers, service agents, handheld return agents and managers to ensure proper vehicle supply
• Welcome members to the facility when they exit the bus or arrive on the lot
• Direct customers to exit booth, provide local directions and maps and provide return directions where applicable
• Assist members with questions and concerns to minimize counter visits
• Communicate customer service issues to management
• Ensure that hangtag information is completed correctly
• Maintain clean low mileage fleet mix requirements
• Maintain Emerald Aisle for cleanliness
• Thank member for their business
• Provide upgraded vehicles on request
• Perform other customer service related duties as determined by management to ensure our service meets the needs of our customers

Equal Opportunity Employer/Disability/Veterans

• Must be at least 18 years old
• High School Diploma or G.E.D. required
• Must have a minimum of 1 year prior customer service retail or administrative support experience
• Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years
• No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)  
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.