Customer Service Dispatcher at Tarrant County VSF
FORT WORTH, TX 76112
About the Job
Tarrant County VSF in Fort Worth, TX, is looking for two part-time cutomer service / dispatcher to join our 2nd shift staff from 2:00 P.M. - 10:00 P.M. or 3rd shift staff from 10:00 P.M. - 6:00 A.M. MUST be available to work weekends. This is NOT a remote job.
Our office is located at 6501 Hart St Fort Worth Texas 76112. Our ideal candidate is attentive, motivated, and hard-working.
Responsibilities
- Respond to all customers in a friendly and professional manner
- Answering phones / taking messages
- Replying to emails / Checking over flagged emails
- Releasing vehicles / Dispatching space calls / Entering PD numbers / Speak with other impounds & tow companies
- Inputting tickets into our online databases (Omadi / H4)
- Checking online portal daily for new permit requests / Email final notices to residents who have not sent required documents
- Registering residents to correct apartments / Sending residents applications
- Walking residents through online permit requests / making an account / online visitor permits
- Speaking with leasing agents and office personnel
- Clean work area as needed to maintain a germ free work environment
Qualifications
- Spanish is a plus but not required
- Exceptional attention to detail
- Ability to organize and create orderly systems
- Experienced in computer technology that includes excel, word, google & outlook if not this is okay also we can teach you.
- Friendly attitude even when dealing with disgruntled customers
- Responsible and proven ability to maintain scheduling commitments
- Ability to problem solve quickly concerns customers may have
- Good communication skills with customers
- Able to obtain VSF license
- Reliable transportation
We are looking forward to hearing from you.
Job Type: Full-time
Salary: Starting $15.00 per hour after 90 days, rate will increase to $16.50 per hour if bilingual (Spanish) $17.50 per hour.
Schedule:
- 8 hour shift
- Afternoon and Evening shift
- This is NOT a Monday thru Friday schedule since we are open 7 days a week, 24 hours a day. (Schedule varies from week to week)
Work Location: One location
Salary
15 - 18 /hour