Customer Service Department Manager - Uline
Oak Creek, WI
About the Job
Customer Service Department Manager
Salary: $80,000 - $90,000 per year
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
Join Uline's legendary customer service team! As a Customer Service Department Manager, you'll empower our staff to provide exceptional experiences.
On-site Position - We seek passionate individuals to join us!
Responsibilities:
- Train Team Leads for outstanding service and a positive environment.
- Oversee daily operations of Customer Service departments.
- Collaborate with Managers and Team Leads to boost performance.
- Assess procedures and identify improvement areas.
- Analyze performance reports to enhance efficiency.
- Quickly resolve escalated customer issues.
Minimum Requirements:
- Bachelor's degree.
- 3+ years in customer service management.
- Proven ability to coach and develop high-performing teams.
Benefits:
- Comprehensive medical, dental, vision, and life insurance.
- 401(k) with 6% employer match and bonus programs.
- Paid holidays and generous PTO.
- Tuition Assistance for professional development.
Employee Perks:
- On-site café with affordable meals.
- Fitness center and scenic walking paths.
- Modern, clean facilities.
About Uline:
Uline is North America's leading distributor of shipping, industrial, and packaging materials, with over 9,000 employees across 13 locations.
Uline is a drug-free workplace. EEO/AA Employer/Vet/Disabled
#LI-AS6 #LI-IL001 (#IN-KNMANC)
Source : Uline