Customer Service Coordinator - The Ascent Group, Inc

CUSTOMER SERVICE COORDINATOR

Maintains customer satisfaction by providing product, service and account information and monitoring performance for product warranty, maintenance agreements, and/or purchase orders. Typically, responsible for groups of accounts that are moderately complex or where account relationships are well established.

QUALIFICATIONS

• Bachelor's degree is required.
• Two years of related experience in contracts or business administration that has provided both theoretical and practical knowledge in the field.
• Demonstrated ability to perform the essential functions of the job typically acquired through four or more years of related experience in administrative, marketing/customer service, or product support areas.
• Knowledge and understanding of customer service administration policies and practices, and FAA regulations including government procurement if applicable.
• General knowledge of aerospace products and manufacturing, inspection and repair processes.