Customer Service Coordinator at Nagler Group

A prestigious company in Dover, NH is seeking a Customer Service Coordinator to join their growing team as soon as possible. Are you a customer service representative and are looking for your next career opportunity? We want to hear from you today!!

ROLE AND RESPONSIBILITIES:

• Provide customer quotations 
• Process customer orders.
• Obtain pricing information from suppliers and initiate PO’s to suppliers.
• Process shipments as needed
• Create and maintain new information within the database
• Build sustainable relationships of trust through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Follow communication procedures, guidelines and policies.

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

• 5-10 years customer service experience required.
• Intermediate to advanced MS office skills to include Word and Excel.
• Knowledge of international purchases, sales and logistics processes.
• Familiarity with CRM systems and practices.
• Excellent communication and presentation skills with the ability to work in a team focused environment.