Customer Service Associate (On-Call) - req# 28436 - University of New Mexico

UNM Golf Courses is seeking detail-oriented individuals with prior customer service experience to join the team as On-Call Customer Service Associates (CSAs).

UNM Golf Courses is comprised of an 18-hole Championship Course just south of UNM's campus and a 9-hole North Course located just north of UNM Hospital. The UNM Golf Courses are open 363 days a year to the public, from sunrise to sunset. CSAs ensure sales for green fees, cart fees, range balls, memberships and merchandise are processed correctly, and that reservation information is collected accurately. CSAs not only process cash register transactions, but also assist in selling Pro Shop merchandise and answering customer questions. CSAs restock shelves, implement stock control and security procedures, and maintain appropriate inventory records.

Must be able to work holidays and weekends, and/or split shifts. UNM Golf Courses are a 7 day a week operation and are open from sunrise to sunset. UNM Golf Courses are only closed Thanksgiving, Christmas, and inclement weather days.

See the Position Description for additional information.

• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.
• All regular, non-temporary positions assigned to this classification are represented by a labor union and subject to the terms and conditions of the CWA Collective Bargaining Agreement.

High school diploma or GED; at least 6 months of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Prior customer service experience
Golf knowledge
Experience working in a retail store
Prior cash handling experience
Familiarity with point-of-sale (POS) systems

Only applications submitted throughthe official UNMJobs site will be accepted. If you are viewing this jobadvertisement on a 3rd party site, pleasevisit UNMJobs to submit an application.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.