Customer Service Associate - FullTime - Ramin Tayami MD Inc

Tayani Institute is seeking a dynamic, energetic and knowledgeable full-time Dispensing Optician to join our growing and thriving Ophthalmology/Optometry practice.

Our practice provides a broad array of ophthalmology, optometry, optical and plastic surgery services. We are a high volume, fast paced practice offering competitive pay and benefits.

Position will primarily be based in Laguna Hills and must be able to commute to any of our locations in Orange County, CA ( Santa Ana, San Clemente) if the need arises.

Optician Job Responsibilities:

• Perform duties in the optical department and provide good customer experience
• Perform all billing efforts of insurance plans for billable services/products in the vision plans
• Learn NextGen Optical Management software and perform routine tasks such as sales, billing and inventory
• Manage product inventory and report discrepancies immediately to your manager
• Saturday coverage in the Optical Dept. as needed
• Assist with marketing plans within the Optical Department

Required Skills:

• Comfortable working in a fast paced environment
• Excellent customer service skills
• Ability to actively engage the patient
• Attention to detail
• Excellent knowledge of vision insurance (EYEMED, VSP, MES & Spectera)
• Excellent verbal and written skills
• Strong computer skills
• Positive attitude and willingness to go above and beyond for patients and coworkers in need
• Ability to work independently, but also be a team player
• Management or leadership skills a plus
• Bilingual (Spanish speaking preferred)

Experience:

• Experienced Optician
• NextGen software preferred
• Sales experience
• ABO/NCLE preferred

Benefits for full-time employees include health insurance (medical, dental, vision), PTO and profit-sharing plan.

Compensation details: 24-32 Hourly Wage

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