Customer Service Associate - A2I Enterprise, Inc.

We are seeking a friendly, outgoing, and determined team player to join our team as a Customer Service Associate and help us launch a new customer service campaign. We partner with big telecommunication clients to increase brand awareness, promote products, provide customer service, and close sales for our clientele. As the Customer Service Associate, you will be responsible for attending our customer service events and promoting our Telecommunication client’s services available to homeowners in the Austin area.

Customer Service Associate Responsibilities:

• Communicate with consumers one-on-one
• Educate homeowners on our Telecommunication client’s available services and provide pricing information
• Build genuine relationships with customers to encourage long-lasting customer retention and potential for referral opportunities
• Complete the enrollment process for qualified individuals
• Recommend services that best suit the customer’s needs
• Participate in daily training sessions and meeting
• Provide end-of-the-day feedback to the management team regarding production, inventory, and the assigned territory