Customer Service Agents - federicozanier

Job Brief:

Are you looking for a part-time seasonal position that offers flexibility? Would you love to interact and meet people from all over the world Do you enjoy working in a fast-paced environment alongside amazing coworkers? Then this is the job for YOU!



Responsibilities:

Pier Agents review, input, and verify validity of all travel document proof of citizenship presented by guests for boarding & check-in to ensure compliance with U.S. and International Law. • Pier Agents guide & monitor the flow of guests throughout the terminal exits/entries, including - secure areas, transportation, walkways, Check–in areas, gangways, elevators /escalators. • Pier Agents may assist guests requiring wheelchair assistance throughout the terminal during embark & debark. • Pier Agents assist with set up of pier and/or breakdown at beginning & end of the day as needed.



Skills Required:

Able to work in and around large groups of people

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Basic mathematical skills to accurately handle cash payments from guests/ability to process credit cards

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Passion for customer service excellence

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Ability to interact and work at all levels as a team member with integrity

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Manual dexterity required for reaching for documents operating the cruise line provided laptops check in system