Customer Service Advisor - AlphaStaffing

ompany Description:

International company with over 65 years of service working privately with over 20,000 unions, credit unions, and associations in the US alone. Looking for independent, driven individuals who can organize and manage their own process and workflow. All individuals will be trained before starting the position full time. We foster an environment of teamwork, ownership and involvement to support a healthy and positive workforce. We're only looking for the best candidates with a great attitude, who are passionate about helping others. Our Company offers an amazing career opportunity.

Why Work Here?

“Great company to build a career, Extremely fun and goal oriented”

Forbes voted top 24 happiest place to work!!

Job Description:

Our growing office for labor union benefits is looking to add multiple Customer Service Advisor positions to our San Antonio office location. The Customer Service Advisor Specialist is responsible for ensuring a high level of service and satisfaction while matching client needs to products and services. Daily tasks include inbound/outbound calls, scheduling new appointments, client policy reviews, data entry, and servicing requested benefits.

Responsibilities:

Plan and schedule appointments and events

Customer service

Answer inbound telephone calls

Staying organized and performing in a team environment

Perform all other office tasks

Qualifications:

Ability to prioritize and multitask

Excellent written and verbal communication skills

Strong attention to detail

Strong organizational skills

Exceptional on phone communication skills