Customer Service Advisor - Certified Performance & Auto Repair, Inc
Moscow Mills, MO 63362
About the Job
Wanted: Automotive Customer Service Advisor
Who We Are:
We’re a top-tier automotive repair company with a passion for keeping our customers safely on the road. From oil changes to full engine rebuilds, we do it all – and we’re looking for a rockstar customer service advisor to add to our team.
We’re a top-tier automotive repair company with a passion for keeping our customers safely on the road. From oil changes to full engine rebuilds, we do it all – and we’re looking for a rockstar customer service advisor to add to our team.
Key Responsibilities:
- Serve as the first point of contact for customers, providing friendly and knowledgeable assistance.
- Schedule appointments and manage service inquiries effectively.
- Building estimates and educating customers on the best ways to repair and maintain their vehicles
- Understand customer needs and recommend appropriate services or repairs.
- Maintain accurate records of customer interactions and follow up on service appointments.
- Collaborate with technicians to ensure timely service delivery and customer satisfaction.
Qualifications:
- Previous experience in automotive service or customer service preferred but not required.
- Strong communication and interpersonal skills.
- Ability to multitask in a fast-paced environment.
- Proficient with computer systems and scheduling software.
- A passion for customer service and the automotive industry.
What We Offer:
- Competitive salary and performance-based incentives.
- Opportunities for professional development and training.
- Benefits including health insurance, vision & dental insurance, disability insurance, paid vacations and more
- Monday - Friday 8am-5pm work week. Weekends off!
- A supportive and team-oriented work environment.
- Employee discounts on services and products.
If you’re ready to drive your career forward and be part of a thriving team, we want to hear from you!
Join us in providing top-notch service to our valued customers!
Source : Certified Performance & Auto Repair, Inc