Customer Service Advisor 18.50/H...Plus Commission - WATERFLY EXPRESS CAR WASH LLC
Fair Oaks, CA 95628
About the Job
Job Opportunity: Customer Service Advisor at Waterfly Express Car Wash
Are you a friendly, customer-focused professional looking for an exciting opportunity in a growing industry? Waterfly Express Car Wash is hiring Customer Service Advisors to join our team! If you enjoy providing exceptional service and working in a fast-paced, team-oriented environment, we want to hear from you.
Why Work with Us?
Competitive Compensation and Benefits
- Starting pay at $18.50/hour, plus commission opportunities for membership and upsell performance.
- Regular raises tied to skill development and training through Waterfly University.
- Flexible schedules to accommodate school, family, or other commitments.
- Bonuses based on individual and company performance.
- Paid sick leave.
- Complimentary snacks, beverages, and occasional team lunches.
Career Advancement Opportunities
- Comprehensive training to help you succeed and grow.
- Clear pathways to leadership—our management team is promoted from within.
- Be part of a supportive and dynamic work environment that values teamwork and excellence.
Role Overview
As a Customer Service Advisor, you will be the face of Waterfly Express Car Wash, providing exceptional service to our customers and ensuring a smooth and enjoyable experience.
Key Responsibilities
- Greet customers warmly and guide them through car wash options, membership plans, and promotions.
- Assist customers in selecting the services that best fit their needs.
- Upsell membership plans and additional services to enhance the customer experience.
- Address customer questions or concerns in a friendly and professional manner.
- Maintain a clean and welcoming environment in customer areas.
- Support daily operations, including equipment checks and light maintenance as needed.
What We’re Looking For
Qualifications
- Outstanding customer service and communication skills.
- Positive, professional demeanor with a focus on creating a welcoming experience.
- Strong sales skills or a willingness to learn and succeed in a sales-oriented role.
- Team player who thrives in a fast-paced environment.
- Reliable, detail-oriented, and capable of multitasking.
- Ability to work on your feet for extended periods and perform light physical tasks.
Preferred but Not Required
- Experience in customer service, retail, or sales.
- Bilingual skills.
- Previous car wash or automotive experience is a plus.
About Waterfly Express Car Wash
At Waterfly Express Car Wash, we’re redefining the car wash industry with cutting-edge technology, innovative services, and a focus on exceptional customer experiences. We value our team members and are committed to helping you succeed and grow in your career.
Join Our Team Today!
If you’re ready to be part of a fun, fast-paced, and rewarding environment, apply now to become a Customer Service Advisor at Waterfly Express Car Wash. Your future starts here!