Customer Service Administrative Assistant- Seasonal In Office - Bone Dry Roofing

Detroit, MI 48201

About the Job

At Roof One, now a part of the Bone Dry family, you will be amazed at our atmosphere of camaraderie. Roof one is searching for a full time seasonal Customer Service Administrative Assistant to work closely with other office team. The successful candidate should be customer-focused, detail oriented, and efficient, as well as professional, reliable, knowledgeable, and adaptable. This is an exciting opportunity to play a vital role in ensuring the smooth and efficient functioning of our office. This is a seasonal onsite position for our Detroit office.

Duties and Responsibilities

Responsible for representing Roof One with the highest degree of professionalism, punctuality, and integrity while providing our customers with respect, honesty, and the highest level of customer service.
Answering office calls and responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Assisting as needed in creating playbook and pipeline reports.
Assist with administrative office duties.
Adhering to all company policies and procedures.
Other tasks as directed.

Skills and Competencies

Active listening, verbal, and written communication skills, including a professional phone voice.
Proficiency with computers, especially with CRM software, and strong typing skills.
Detail-oriented. in a fast-paced environment.
Accurate data entry and typing skills.
Teamwork-oriented to support team members.
Ability to multi-task
Adaptability and accountability

Qualifications

High School Diploma or equivalent.
Call center experience with telephone systems and technology.
Strong and accurate typing skills (typing speed of 50+ words/minutes required)
Language proficiency, Spanish speaking a plus
Military Service a plus

Compensation

$15 to $17 per hour, commensurate to experience
Seasonal full time onsite

PI242602430

Source : Bone Dry Roofing