Customer Sales Representative at CareerBuilder Premium Subscription

Customer Sales Representative - Job Description

As a Customer Sales Representative, you’ll be the key to delivering top-notch service and driving sales. You’ll engage with customers, resolve issues, and identify sales opportunities while ensuring an outstanding experience.

Key Responsibilities:

Customer Support: Assist customers across multiple channels (phone, email, chat, social media), providing quick, accurate answers and solutions.

Sales Generation: Identify and seize opportunities to upsell and cross-sell, boosting sales while meeting customer needs.

Product Knowledge: Stay informed about our products and promotions, offering valuable insights and recommendations to customers.

Complaint Resolution: Handle customer concerns with empathy and professionalism, turning challenges into positive experiences.

Order Management: Guide customers through their orders, track shipments, and manage returns/exchanges seamlessly.

Customer Retention: Build lasting relationships to encourage repeat business and long-term loyalty.

Team Collaboration: Work with the sales team to meet targets, share feedback, and maximize sales opportunities.

Promote Offers: Keep customers informed about the latest promotions, discounts, and new products.

If you’re passionate about helping customers, driving sales, and making a real impact, we want you on our team!