Customer Retention Coordinator - Hammond Services

Hammond Services in Griffin GA has an immediate opening for a customer retention coordinator

In this role you will be working in our client data base, ensuring retention of customers in our preventive maintenance membership, with an added focus on growing our membership.  You must be comfortable making outbound calls and speaking with customers about the importance of maintaining their heating and cooling systems through regular maintenance.

Work Hours:  Monday - Friday 8a – 5p.  There is an opportunity to earn overtime by working Saturdays, with manager approval. 

Compensation:  $15 - $17 p/hr  plus a small spiff program

Benefits: Medical, Dental, Vision, Paid Vacation, Paid Holidays, 401-K, Company Profit Sharing  

Qualifications: (Please make sure your resume is up to date in order to be considered. Resumes using Indeed formatting may not show accurate or up to date information) 

• Prior experience working in a high call volume-based role   
• Prior inside sales experience preferred, especially in maintenance memberships
• Computer Proficient, Word, Excel, Outlook  
• Minimum typing speed of 35 wpm 
• Knowledge of HVAC or similar trade preferred  
• Must pass drug and background screens  

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