Customer Experience Specialist at 586 Tint Factory

Are you a punctual, organized, and customer-focused individual?

Do you have an undeniable passion for automobiles?

We are looking for a Customer Experience Specialist to be the welcoming face of our rapidly growing business.

• Include a resume with a cover letter.
• Complete the DISC assessment.

Please respond to our email sent after you apply with a short video, 3 minutes or less, answering the following:

• Why are you interested in this position?
• What do you know about 586 Tint Factory?
• What is your ideal work environment?
• What are your strengths?
• Where do you see yourself in 5 years?

Pay is the starting pay range for 90-day onboarding. Plenty of room to grow and earn more for high performers.

Health insurance is offered after 90 days.

$15 - $20 hourly

• Greet and welcome customers, ensuring a positive first impression.
• Answer phone calls, respond to emails, and handle customer inquiries professionally and promptly.
• Schedule and manage appointments for window tinting, paint protection film, and ceramic coating services.
• Assist customers in selecting the best products and services to meet their needs.
• Process payments, issue receipts, and maintain accurate records of transactions.
• Coordinate with the service teams to ensure seamless operations and excellent customer experiences.
• Maintain a clean and organized front office area.
• Assist in sales and marketing initiatives, including follow-up calls, email campaigns, and social media engagement.
• Provide administrative support as needed, including filing, data entry, and inventory management.

• Proven experience as a receptionist, sales associate, or similar role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in using office equipment and computer software (e.g., MS Office, CRM systems).
• Customer-focused attitude with a passion for sales and service.
• Ability to work independently and as part of a team.

• We specialize in Paint Protection Film (PPF), window tint, and ceramic coatings.
• Over 700 five-star reviews in under four years.
• Grossing $60K+ monthly, with projections to surpass $1M annually.
• Prime location with thousands of vehicles passing by daily, bolstered by a massive monthly ad spend and top-tier SEO.