Customer Engagement Manager - Honeywell

Deliver business value through Right and Fast partnership


As a Customer Engagement Manager within the Honeywell Life Sciences organization, you will become a catalyst for change in the life sciences market. In this role, you will spearhead the sales of cutting-edge services solutions and functional consulting capabilities, driving organizational efficiency and reducing compliance risks. Your mission will be to empower customers to achieve greater efficiency and meet their goals through innovative, value-based solutions.


Utilizing a consultative sales approach, you will navigate multi-level decision-making environments, presenting tailored solutions that resonate with customer needs. You'll be fully supported by a seasoned technical team and a portfolio of outcome-based software solutions, ensuring you have the resources to create projects that deliver tangible results.


At Honeywell, we are committed to your professional growth. This position offers the opportunity to impact our customers' efficiency and compliance journey significantly and paves the way for your mobility within our organization. Join us and be part of a team making a difference in the world, one innovative solution at a time.


This position is incentive plan eligible.


KEY RESPONSIBILITIES


Establish yourself as a trusted advisor to executive level decision makers regarding outcome-based software solutions that drive success in addressing key needs to support their goals.

Create Statements of Work (SOW) that outline the specific tasks, deliverables, timeline, and expectations for a project, clearly defining the scope of work to be performed, including key milestones, acceptance criteria, and payment terms.

Develop and demonstrate strong understanding of the customer’s business. Identify where Honeywell can add value through technology, solutions and resources.

Coordinate customer facing and internal efforts to produce winning value propositions and proposals that secure orders and achieve or exceed target.

Leverage best in class sales methodology for maximizing sales potential. Follow the details of the Sales Operating System (SOS) with an emphasis on disciplined usage of our CRM, accurate weekly forecasting, monthly pipeline reviews and quarterly walk to plan.

Lead a cross-functional team to develop comprehensive proposals that includes technical solutions, financial solutions and overall cost savings.

Management of disciplined sales process that delivers value to clients by relying heavily on financial drivers and agreed upon development milestones and requirements.

Ability to travel as needed, up to 30%




MUST HAVES


7+ years of Services Sales experience

Minimum of 5 Years of complex software sales and /or business development experience in one or more of the following vertical markets; industrial, pharmaceutical, high-tech manufacturing, and medical device.


WE VALUE


Bachelor's/Technical Degree

Proven success in meeting or exceeding sales quotas in a complex, multi-faceted sales environment.

Demonstrated track record of building strong relationships, and developing a pipeline of opportunities that convert into orders.

Ability to articulate the financial benefits of complex projects to key customer stakeholders, including C-Suite executives.

Proven leadership in guiding technical teams to develop projects that meet unique customer needs and objectives.

Polished professional with excellent organizational, communication, negotiation, and interpersonal skills, capable of navigating complex customer landscapes.


ABOUT HONEYWELL


Honeywell International Inc. (NYSE: HON) invents and commercializes technologies that address some of the world’s most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state of the art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more here: https://www.honeywell.com/us/en


THE BUSINESS UNIT


Honeywell Life Sciences is part of the software division of Honeywell with strategic focus on digitization, sustainability, and OT SaaS offerings and solutions.

Honeywell Life Sciences was established to leverage Honeywell’s domain expertise and lead the transition into a cutting-edge industrial software company. HLS established the category of intelligent operations and built a new platform born out of decades of operational data and insights, uniting real-time data across assets, people, and processes into a system of record for a 360-degree view.

We are a global team of thousands of innovators with expertise spanning industrial operations, software engineering, data science, artificial intelligence, and process engineering. We are paving the way for our customers to grow responsibly.

We believe the future is what we make it. As a Honeywell Futureshaper, you are a part of something bigger. You can work with highly capable people to make the world a better place and become the best you. After all, we are not imagining the future; we’re building it.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.