Customer Engagement Event Specialist - Apollo Professional Solutions
Indianapolis, IN 46256
About the Job
Position Type: Customer Engagement Event Specialist
Location: Indianapolis, IN
Hourly rate: $35.00
Contractor benefits: Medical, Vision, Dental, 401k
Job Description:
Hours (Training and Regular): 8 a.m.- 5p.m. Monday-Friday
Conversion: There is a possibility to convert, however, this would depend on the business need.
Travel: 25% required
Location: 3 days on campus 2 remote
Job Description:
The Event Specialist is responsible for the Customer Engagement on the road and Indianapolis based event programs including, but not limited to the City Event, Roche on the Road, 360[view], and Product Experience programs. Responsible for managing and overseeing the planning and coordination to ensure a seamless event experience for our customers and internal Roche teams. This role requires excellent vendor management skills, event organization, and on-site support.
Skills:
Experienced in Event Planning
Attention to detail and organizational skills
Strong Multi-task abilities
Comfortable with leading planning calls with Sales Team and Leadership
Confident in decision making ability
Team Focused - enjoys working in a team environment
Works well under pressure, both alone and in a team setting
Customer Focused - create great experiences for our customer
Professional oral and written communication skills
Computer Proficient. Experienced in using Microsoft Office products, Google products, and Zoom
Ability to travel is required
Key Responsibilities
Event Management:
Manage event timelines and status movement throughout the life of the event.
Create and manage the meeting agenda and show flow.
Create and maintain schedules/calendars.
Schedule, prepare for, and lead planning calls.
Coordinate Speaker Management; communication for events, collection of biographies, session descriptions, and presentations.
Manage all changes effectively in our event planning system.
Lead communication with internal partners, customers, and vendors.
Provide timely and accurate reporting for your meetings before, during, and after events.
Understand policies and issues pertaining to meetings with HCPs in attendance.
Plan and produce virtual meetings and webinars on various platforms.
Vendor Management:
Clearly & effectively communicate to each vendor the goals & objectives of the event and the requirements and specifications of the program
Oversee vendor responsibilities and communicate progress and updates to internal partners. Including, but not limited to:
Event location sourcing
Customer communications
Customer travel arrangements
Meeting requirements/specifications
Attendee Management:
Manage all aspects of the attendee registration process.
Event registration site management including: web build, invitation and communication creation, session management, etc.
Create and maintain rooming lists
Secure travel logistics: air, ground, hotel, food & beverage, etc.
On-Site Management:
Attend and lead on-site events.
Ensure the event is run in a timely manner and the team stays on task.
Manage presentation content and customer and internal tours.
Preferred Experience, Proficient in:
CVent
Salesforce
Google Suite
Zoom
Job Requirements:
Bachelor's Degree in hospitality management, communications, business, or a comparable program preferred.
Minimum of 2 years in Event Management Experience
Must reside in the Indianapolis, IN area
Hybrid position, requires a minimum of 3 days per week in the Indianapolis office.
Position requires 25% travel
Must be U.S. Person for purposes of Export Compliance.
EEO Statement Apollo Professional Solutions, Inc. is an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, marital status, age, national origin, ancestry, disability status, medical condition, pregnancy, genetic information, protected veteran status, gender, sexual orientation, gender identity or expression, or any other status or characteristic protected under federal, state, or local law.
#MWL
Location: Indianapolis, IN
Hourly rate: $35.00
Contractor benefits: Medical, Vision, Dental, 401k
Job Description:
Hours (Training and Regular): 8 a.m.- 5p.m. Monday-Friday
Conversion: There is a possibility to convert, however, this would depend on the business need.
Travel: 25% required
Location: 3 days on campus 2 remote
Job Description:
The Event Specialist is responsible for the Customer Engagement on the road and Indianapolis based event programs including, but not limited to the City Event, Roche on the Road, 360[view], and Product Experience programs. Responsible for managing and overseeing the planning and coordination to ensure a seamless event experience for our customers and internal Roche teams. This role requires excellent vendor management skills, event organization, and on-site support.
Skills:
Experienced in Event Planning
Attention to detail and organizational skills
Strong Multi-task abilities
Comfortable with leading planning calls with Sales Team and Leadership
Confident in decision making ability
Team Focused - enjoys working in a team environment
Works well under pressure, both alone and in a team setting
Customer Focused - create great experiences for our customer
Professional oral and written communication skills
Computer Proficient. Experienced in using Microsoft Office products, Google products, and Zoom
Ability to travel is required
Key Responsibilities
Event Management:
Manage event timelines and status movement throughout the life of the event.
Create and manage the meeting agenda and show flow.
Create and maintain schedules/calendars.
Schedule, prepare for, and lead planning calls.
Coordinate Speaker Management; communication for events, collection of biographies, session descriptions, and presentations.
Manage all changes effectively in our event planning system.
Lead communication with internal partners, customers, and vendors.
Provide timely and accurate reporting for your meetings before, during, and after events.
Understand policies and issues pertaining to meetings with HCPs in attendance.
Plan and produce virtual meetings and webinars on various platforms.
Vendor Management:
Clearly & effectively communicate to each vendor the goals & objectives of the event and the requirements and specifications of the program
Oversee vendor responsibilities and communicate progress and updates to internal partners. Including, but not limited to:
Event location sourcing
Customer communications
Customer travel arrangements
Meeting requirements/specifications
Attendee Management:
Manage all aspects of the attendee registration process.
Event registration site management including: web build, invitation and communication creation, session management, etc.
Create and maintain rooming lists
Secure travel logistics: air, ground, hotel, food & beverage, etc.
On-Site Management:
Attend and lead on-site events.
Ensure the event is run in a timely manner and the team stays on task.
Manage presentation content and customer and internal tours.
Preferred Experience, Proficient in:
CVent
Salesforce
Google Suite
Zoom
Job Requirements:
Bachelor's Degree in hospitality management, communications, business, or a comparable program preferred.
Minimum of 2 years in Event Management Experience
Must reside in the Indianapolis, IN area
Hybrid position, requires a minimum of 3 days per week in the Indianapolis office.
Position requires 25% travel
Must be U.S. Person for purposes of Export Compliance.
EEO Statement Apollo Professional Solutions, Inc. is an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, marital status, age, national origin, ancestry, disability status, medical condition, pregnancy, genetic information, protected veteran status, gender, sexual orientation, gender identity or expression, or any other status or characteristic protected under federal, state, or local law.
#MWL
Source : Apollo Professional Solutions