Customer Development Manager - Coca-Cola Beverages Florida

Customer Development Manager

Lakeland, FL, USA • Sarasota, FL, USA • Tampa, FL, USA Req #30556

Monday, April 1, 2024

Who We Are:

• Coca-Cola Beverages Florida, LLC (Coke Florida) is a family-owned independent Coca-Cola bottler that is the third largest privately-held and the sixth largest independent Coca-Cola bottler in the United States.
• Coke Florida sells, markets, manufactures and distributes over 600 products of The Coca-Cola Company and other partner companies including Monster Beverage Corporation and BODYARMOR.
• Coke Florida was named as a 2023 US Best Managed Company by Deloitte Private and The Wall Street Journal. This program recognizes outstanding U.S. private companies and the achievements of their management teams in four key areas: strategy, ability to execute, corporate culture, and governance/financial performance.

What We Offer:
Eligible full time Coke Florida Associates can participate in our Total Rewards Program which includes:

• Total Wellness Programs including health, dental and vision plans
• 401K program with healthy company match
• Supplemental Life Insurance
• Three weeks of vacation pay, and 11 company paid holidays*
• Tuition reimbursement
• Employee Assistance Programs (EAP)
• Competitive compensation

Coke Florida is looking for a Customer Development Manager - Large Store. This role will focus on Central Florida.

What You Will Do:

The Customer Development Manager "CDM" is a compression-selling role that reports into the Customer Account Manager. The main objective is to penetrate the customer at different levels within their organization build relationships and grow our mutual businesses through the sell in of additional displays and marketing programs. In addition, a successful Customer Development Manager would leverage a two-prong approach not only penetrating the customer but also engaging the field team and building capabilities to support our field team in becoming a world class selling organization. This role can cover the Tampa Bay, Winter Haven and Sarasota Markets

Roles and Responsibilities:

• Meet with customer in accordance with detailed matrix timelines
• Have the ability to create both front line and Executive level presentations inclusive but not limited to performance, category insights, marketing programs etc.
• Ability to communicate with C-Suite level executives
• Track and recap all customer calls in pre-established format
• Collaborate with internal Business Partners (PGM, Marketing, Finance) to support the development of programming that will accelerate incremental business and exceed program objectives; where applicable
• Conduct post promotional analysis measuring the success levels of for your designated customer area and provide feedback to leader on market trends
• Sell-in and implement local, regional and national marketing programs
• Work with Category Management to gain key market and customer insights
• Build front line engagement with your customer.
• Aid in look of success creation for your customer and measure marketplace execution
• Build customer and selling capabilities within field organization

For this role, you will need:

• At least 3 years of experience in the consumer goods industry
• Experience working with Nielsen and other syndicated data
• Experience influencing effective negotiation and selling with retailer

Additional Qualifications that will make you successful in this role:

• Bachelor's degree preferred
• Change agent who thrives in a fast pace, ever changing environment
• Direct Store Delivery (DSD) and/or beverage category experience preferred
• Strong communication skills (Listening, Speaking, Writing, Inquiring)
• Attention to detail
• Strong collaboration skills
• Analytical thinking (Strategic Thinking Systematically, Problem Solving)
• Consumer Goods and Beverage Industry knowledge
• Customer focused

This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. Coke Florida reserves the right to revise the job description at any time and to assign additional duties and responsibilities as needed.

Employment with Coke Florida is at-will. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions of their job, absent undue hardship.

Coca-Cola Beverages Florida is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Other details

• Job Family Commercial Leadership
• Job Function Customer Management
• Pay Type Salary

Apply Now

initStaticMap(true); Coke Florida is looking for a Customer Development Manager - Large Store. This role will focus on Central Florida. What You Will Do: The Customer Development Manager "CDM" is a compression-selling role that reports into the Customer Account Manager. The main objective is to penetrate the customer at different levels within their organization build relationships and grow our mutual businesses through the sell in of additional displays and marketing programs. In addition, a successful Customer Development Manager would leverage a two-prong approach not only penetrating the customer but also engaging the field team and building capabilities to support our field team in becoming a world class selling organization. This role can cover the Tampa Bay, Winter Haven and Sarasota Markets Roles and Responsibilities: Meet with customer in accordance with detailed matrix timelines Have the ability to create both front line and Executive level presentations inclusive but not limited to performance, category insights, marketing programs etc. Ability to communicate with C-Suite level executives Track and recap all customer calls in pre-established format Collaborate with internal Business Partners (PGM, Marketing, Finance) to support the development of programming that will accelerate incremental business and exceed program objectives; where applicable Conduct post promotional analysis measuring the success levels of for your designated customer area and provide feedback to leader on market trends Sell-in and implement local, regional and national marketing programs Work with Category Management to gain key market and customer insights Build front line engagement with your customer. Aid in look of success creation for your customer and measure marketplace execution Build customer and selling capabilities within field organization For this role, you will need: At least 3 years of experience in the consumer goods industry Experience working with Nielsen and other syndicated data Experience influencing effective negotiation and selling with retailer Additional Qualifications that will make you successful in this role: Bachelor's degree preferred Change agent who thrives in a fast pace, ever changing environment Direct Store Delivery (DSD) and/or beverage category experience preferred Strong communication skills (Listening, Speaking, Writing, Inquiring) Attention to detail Strong collaboration skills Analytical thinking (Strategic Thinking Systematically, Problem Solving) Consumer Goods and Beverage Industry knowledge Customer focused

• Lakeland, FL, USA
• Sarasota, FL, USA
• Tampa, FL, USA