Customer Care Specialist - Enable Dental

Join a growing team of clinical professionals with a vision to deliver quality and specialized dental care for individuals that reside in skilled nursing centers, memory care facilities, and in some cases their own home.

Enable dental is a "mobile delivery model" who is equipped with portable technology and systems that allow our clinical teams to provide excellent compassionate care.

Enable Dental is also implementing Teledentistry into our day-to-day operations to improve the overall dental hygiene of patients, improve access to care for patients and offer convenience to patients who might not be able to visit a traditional dental office. Teledentistry reflects a broader changing dental care landscape moving toward innovation and a convenience care model.

We are seeking a highly organized and detail-oriented individual to join our team as a Dental Customer Care Specialist position. The ideal candidate will have experience as a Dental Assistant and be familiar with the day-to-day operations of a dental office and be able to handle a High volume of phone calls.

Responsibilities:

• Manage the front desk, including answering phones, scheduling appointments, and maintaining patient records

• Answering questions regarding scheduling and Treatment plans is a huge part of this position.

• Occasionally assist the dentists and hygienists with patient care as needed

• Maintain a clean and organized work environment

• Comply with all HIPAA regulations

Qualifications:

• High school diploma or equivalent

• Previous experience as a Dental Assistant

• Excellent communication and interpersonal skills

• Strong organizational and time management skills

• Proficient in Microsoft Office Suite

• Ability to work independently and as part of a team

• Must be Covid Vaccinated

• Bilingual- Preferred

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