Customer Care Representative - Nittany Energy
State College, PA 16803
About the Job
Nittany Energy is a local family-owned business that is looking for a qualified Customer Care Representative (CCR) for our State College (and possibly our Philipsburg) office. Nittany Energy provides heating oil to residential customers and commercial fuels to businesses, farms, etc. Work schedule is 40hrs per week and is Mon-Friday (daytime) with occasional Saturday hours during the peak winter season. The ideal candidate would split their work week between two of our office locations, State College & Philipsburg. This would be during the summer months only then would work full time in our State College office through the peak season. This individual would need to work well with others and enjoy being part of a team.
Responsibilities of a CCR:
- Data entry of daily fuel deliveries
- Process customer payments
- Answer and forward phone calls
- Schedule oil and fuel deliveries
- Organize and distribute mail
- Copying and performing other administrative tasks
- Keeping the reception desk and area clean and well-organized
- Provide exceptional customer service
CCR Job Requirements:
- Experience as a receptionist is a plus
- Excellent written and verbal communication skills
- Great telephone communication skills
- Organizational and time-management skills
- Basic computer skills, including competency in Microsoft Office programs
- Professional and friendly disposition
- Ability to work in a team and assist colleagues with administrative tasks
Nittany Energy is a family owned business locally owned and operated in Central Pennsylvania. Our experience and dependability in delivering quality fuels as well as our top notch service and installation make all the difference. Nittany Energy businesses, including 27 Nittany MinitMart locations and 7 oil offices have been serving Central and Northern Pennsylvania for over 60 years.