Customer Care Center Representative (Summer Seasonal position) - Clarke

Call Center Representative

Clarke of St. Charles, IL is seeking to hire a Summer Call Center Representative who will be responsible for managing the customer portal for hotline inquiries, answering the "Mosquito Hotline", documenting residentquestions and complaints, anddispatching information to the appropriate party. This position is perfect for someone who is passionate about public health, sustainability, and enjoys working with customers. If this sounds like the opportunity that you've been looking for, apply today!

WORK SCHEDULE AND SALARY

This position earns a competitive wage of $13/hr. and generally works 8:00am - 5:00pm, Monday Friday (end times vary based on business needs). The Call Center Representative works on average 40+ hours per week and supports the summer seasonal operations (generally April September).

A DAY IN THE LIFE OF A CALL CENTER REPRESENTATIVE

As a Call Center Rep, you will be responsible for answering all calls/voice mails to our Customer hotline in a professional and courteous manner. You will log the call information online. You may also be requested to help answer the Customer Care phones in busy times. You love your Call Center Rep job as you get to work in an inclusive work environment and interface with our internal and external customers. Your passion for excellent customer service shines through as you ensure safe work practices and procedures are followed at all times.

ABOUT CLARKE

Clarke lives up to the Company's mission to make communities around the world more livable, safe and comfortable. We are a global public health products and services Company who pioneers, develops, and delivers environmentally responsible mosquito control solutions and aquatic services to help prevent disease, control nuisances, and create healthy waterways.

We are looking for employees who are passionate about sustainable living, caring for our planet and other people. We value the hard work and time that our team puts in. We have not forgotten that without them we could not be successful. We offer on-going training and opportunities for advancement for all employees.

QUALIFICATIONS FOR A CALL CENTER REPRESENTATIVE

• Be 18 years of age or older
• Possess a high school degree or equivalent with high school level math skills
• Communicate effectively in English in both written and verbal forms
• Be proficient in customer service, data entry and computers
• Have a working knowledge of Microsoft Office (Outlook, Excel, Word, etc.)
• Have a valid Driver's License with an excellent driving record
• Have the ability to sit and answer phones for extended periods of time and effectively multi-task
• Must be able to work through the end of our 2019 season (September/October)
• Candidate must be comfortable performing assigned duties in an office environment (where lighting andtemperature is controlled) as well as function effectively in a very fast paced environment

Are you a problem-solver? Do you have the desire to be involved in public health? Does working in a fast paced environment excite you? Are you attentive to detail? Do you enjoy working with customers? If so, you may be perfect for this position!

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for the Call Center Representative position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!

Clarke is proud to be an equal opportunity employer and drug free workplace.