Customer Care (Cabinet Coordinator) - Chadwell Supply

Smart, Innovative, and Hard-working? Perfect! We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be challenged to work hard, and have some fun in the midst of it all.

We are proud to have been named the National Apartment Association's 2023 Top Employer in the Supplier Category. 

Benefits that drive themselves

• Pay: Based on experience.
• Full Time, Monday-Friday, 8-5 or 9-6.
• Paid Holidays Off and No Weekends!
• We offer full benefits such as medical, dental, vision, life insurance, disability, 401K, 104 hours of paid time off accruals, complimentary gym access, meal prep services, and much more!
• Employee discount program!
• Long-Term Career Opportunities! Many of our leaders started with Chadwell looking for a job, just like you, but found long-term career opportunities at one of our 26 Branches across the Country. 
• Named Top 100 Companies in Tampa Bay 2019, 2020, 2021,2022 and 2023!

Overview

Chadwell Supply is a successful family-owned business in the maintenance, repair, and operations industry. We have 26 branches nationwide and are growing into more locations. To keep up with our growth we are looking for an enthusiastic and energetic individual to work as a Chadwell Supply Customer Care Representative in our Special Orders department! 

What you will need

• Be familiar with the use of Microsoft Outlook, Excel, and SalesPad.
• Exceptional computer literacy and experience are required for this position.
• Have strong process analysis and improvement skills.
• Have the ability to multi-task with frequent interruptions.
• High School Diploma or equivalent education required
• Average computer literacy and experience required.

How you will make an Impact

• Be able to process stock orders, quotes, and returns accurately.
• Work quickly to provide substitutes for items placed on backorder if requested.
• Be able to process Credit Card Authorizations on open orders.
• Communicate directly with the sales team, managers, and warehouse personnel to resolve conflicts.
• Be able to answer the phone with a clear friendly tone.
• Be responsible for reading and obeying all notes on accounts pertaining to the handling of our accounts.
• Acknowledge and answer all emails as they arrive.
• Participate in Lunch and Learns and all other product knowledge opportunities.
• Remain logged into queues during business hours.

What will set you apart

• Some college preferred.