Customer Business Support Specialist - PPG Industries, Inc

Job Title: Customer Support Specialist - Aerospace Division

Responsibilities:

• Serve as the primary contact for assigned customer accounts, ensuring exceptional service and support.
• Manage customer inquiries, resolve issues, and provide timely updates on orders and services.
• Collaborate with Sales and Marketing teams to identify customer needs and enhance satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Assist in the development of customer-focused strategies to drive sales growth.

Qualifications:

• Bachelor's degree in Business, Aerospace, or related field.
• 2+ years of experience in customer support or sales, preferably in the aerospace industry.
• Strong communication and problem-solving skills.
• Proficient in CRM software and Microsoft Office Suite.