Customer Account Representative - ABB

Customer Care Account Representative

Join ABB and be part of a team dedicated to creating sustainable solutions while delivering exceptional customer service.

As a Customer Care Account Representative in our Motion System Drives Division (New Berlin, WI – Hybrid), you’ll manage orders, resolve issues, and build strong customer relationships. You’ll handle the entire Order-to-Cash process, ensuring a seamless and positive experience for our clients.

What You’ll Do:

• Manage orders, payments, and delivery schedules with precision using SAP and Salesforce.
• Build strong client relationships and take ownership of key accounts.
• Respond quickly to inquiries and collaborate across teams to resolve issues.
• Analyze data and implement creative solutions to support customers.

What We’re Looking For:

• 2+ years of customer service experience and an Associate’s degree (or 5+ years with a high school diploma/GED).
• Experience with ERP systems (SAP preferred).
• A proactive mindset and excellent communication skills.

What’s in It for You:

• Hybrid work model.
• Career development opportunities.
• A chance to drive efficiency and sustainability in a dynamic industry.

How to Apply:

• If you’re ready to take your next career step, apply at Customer Care Representative (careers.abb.com). ABB is an equal opportunity employer.