Custodial Services Team Leader - Coast Community College District

Orange Coast College (OCC) is seeking equity-minded individuals for a classified employee role as a Custodial Services Team Leader under the Administrative Services Wing, as part of the Maintenance and Operations department. 

About Orange Coast College (OCC)
Orange Coast College's 164-acre campus is located in Costa Mesa just minutes from Southern California's beautiful beaches. Orange Coast College (OCC) was founded in 1947 with the mission to serve the educational needs of a diverse local and global community. The College empowers students to achieve their goals by providing high-quality, culturally responsive, and innovative programs and services through pathways leading to degrees, transfers, certificates, foundational skills, workforce development, and lifelong learning.  The College promotes student development, learning, and equitable outcomes by fostering a respectful, inclusive, caring, and participatory campus climate of student engagement and academic inquiry.  

OCC engages in a variety of professional development opportunities and partnerships so that we can serve disproportionately impacted groups. Student-centered activities that support OCC's mission include campus-wide student success projects funded by the Office of Student Equity; partnerships with local Hispanic Serving four-year institutions; active programs that work to improve the academic achievement of racially minoritized students, such as PUENTE and UMOJA; Extended Opportunity Programs and Services (EOPS) and Disabled Student Program and Services (DSPS).  Additionally, OCC is an officially designated Hispanic-Serving Institution (HSI) and has an eligibility designation as an Asian American Native American Pacific Islander-Serving Institution (AANAPISI). 

D.E.I.A. - Diversity, Equity, Inclusion, Accessibility, and Anti-Racism
The Coast Community College District (Orange Coast College, Golden West College, and Coastline) continues to strengthen our efforts around diversity, equity, inclusion, access, and anti-racism. Orange Coast College is focused on creating a culture of inclusive excellence by uplifting employees and students through an environment that is equitable, diverse, inclusive, and accessible. We have a strong focus and importance on D.E.I.A. and Anti-Racism (Diversity, Equity, Inclusion, Accessibility) and will be actively listening, assessing, and evaluating this throughout each stage of the application, recruitment, and interview process.

• Orange Coast College - Diversity, Equity, Inclusion, and Accessibility Page
• Orange Coast College - Diversity, Equity, Inclusion, & Accessibility Plan (DEIA)

Ideal candidates for this position share OCC's devotion to educating and improving the lives of our representative students, employees, and community populations.  We currently enroll 17,102 students, the majority of whom are from racially minoritized populations: 36% of OCC's students are Latinx, 2% are African-American, 25% are Asian, less than 1% Native American, 29% are White, and 5% are multiracial. 

Orange Coast College Employee-Student Demographic Information
Direct Link:  Employee / Student Profile Comparison Dashboard         

Department Specifics:  Maintenance & Operations - Custodial Services

Orange Coast College’s Maintenance and Operations Department has worked to develop a management process for Custodial Services operations that allows them to quantify cleaning costs based on stakeholder expectations and realistic deliverables. OCC has done extensive Facility Assessment work-loading to each building to establish an adequate baseline. From this workload, we have identified opportunities to adopt best practices and optimize the cleaning process. The last part of the assessment was a quality control component that allows management to assess the impact(s) and improvements generated by this process. It will also allow for continued improvement as situations change. The work completed by OCC on this project provides a road map for future facilities management decisions as they relate to staffing, capital equipment requirements, and overall budget requirements.

The outcome of the assessment is Custodial Services now currently operates under HHPC as a full operating Team Cleaning Operation. Under HHPC evening operations staff works with state-of-the-art cleaning technology that staff uses to provide high levels of productivity. Custodial Services has 5 Team Cleaning Teams, each has five full-time employees, who together clean all of Orange Coast College's 1.1 million square feet of cleanable space, including the Coast Community College District Office and Waterfront Campus.

Our Maintenance department ensures that all trades are responsive to campus community needs and coordinates all trades on special projects.  Our Maintenance and Operations team has many years of experience in different trades and possesses expertise in maintenance and repair.  Services from our department include:

• Carpentry
• Plumbing
• Painting
• Locksmith
• Pool Maintenance
• Access Control
• Event Support

The Maintenance and Operations Department's mission is to provide a safe, clean, attractive, energy-efficient, and self-sustainable environment for the students, faculty, staff, and the community.  The Maintainance and Operations Department will provide a safe, clean, attractive campus environment that promotes learning, global awareness, personal development, and responsibility.  Provide the infrastructure that ensures compliance, accountability, and long-term economic viability.

About different areas connected with the Maintenance and Operations department:

• Recycling Center 
• Facility Rentals 
• Measure M Updates
• Campus Safety

Summary
Plans, prioritizes, assigns, reviews, and participates with a team of Custodial Services team
members in providing custodian services for a large campus within the District. Performs work requiring the highest skill level such as, but not limited to, major cleaning, facility structural and fixture repairs, furniture assembly and fitting, and assistance to the campus grands/landscape and maintenance teams.

Distinguishing Career Features
The Custodial Services Team Leader is a senior, leadership position requiring experience and skill in performing and directing the work of the custodial services staff as well as providing limited project leadership. Advancement to this leadership position requires demonstrated competency in project leadership and planning to complete assignments on a timely basis. The Custodial Services Team Leader requires two years in the Custodian Senior classification or equivalent and has pursued additional training or certifications related to team or project leadership.

Essential Duties and Responsibilities
Specific duties may vary among departments, divisions, and jobs. Incumbents typically perform a substantial portion or all of the following types of duties, as assigned:

• Coordinates, prioritizes, and assigns custodial services and reviews the work progress and results of assigned services.
• Provides and/or coordinates training of custodial staff and other hourly staff assigned to specific areas to improve their skills and work performance.
• Establishes schedules and methods for providing custodial services within the limitations of available staffing and equipment/supplies and in compliance with established health and safety regulations.
• Serves as a resource on custodial services and projects on a large campus. May plan, and prepare staff for large projects in collaboration with other administrative services divisions.
• Monitors the preventive and regular maintenance of assigned equipment. Requisitions supplies and equipment. Recommends acquisition of new equipment or disposal of existing equipment.
• Maintains adequate inventories of supplies and equipment; orders products and/or equipment as needed.
• Prepares and maintains a variety of records and reports pertaining to work orders, work schedules, and supplies.
• Performs all of the duties of the Custodian and Custodian Senior classifications.
• Performs other related duties as assigned that support the objective of the position.
• Required to abide by all District policies and procedures including Board Policy 3050 – Code of Professional Ethics.