Culinary Director - Compass Group, North America

Bon Appetit






Position Title: Culinary Director


Salary: 150,000-170,000








Our Passion is Food!


At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!













Job Summary



The Culinary Director role supports the overall operational and financial success of the Food Program at national Compass sites. Trains and supports all operators with strategy, alignment and improving productivity. Makes executive decisions affecting the operation, following The Client’s culture and guidelines, the Health Department’s regulations and Compass’ standards and expectations of food quality, freshness and presentation.





POSITION OBJECTIVES:


In the performance of their respective tasks and duties all employees are expected to conform to the following:


Perform quality work within deadlines with or without direct supervision.


Interact professionally with other employees, customers and suppliers.


Work effectively as a team contributor on all assignments.


Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.





Major Duties



Food Programs


Supports the culinary teams in developing high quality food programming at all sites


Ensures that all Bon Appétit food standards are followed.


Works with all Site Leads to ensure sites adhere to Client expectations of culinary guidelines, metrics and guest hospitality standards





Supervision and Development of Staff


Directly supervises Executive Chef


Promotes the Open Door Policy, ensuring the highest level of communication and understanding between all staff.


Handles staff conflicts or performance issues immediately, documenting coaching, counseling and/or disciplinary actions.


Discusses with the VP of Strategic Operations any areas of concern and/or performance issues. Provides the VP of Strategic Operations with action plans and timelines for resolutions.





Financial Management and Analysis


Follows Bon Appetit requirements as outlined in the Accounting Manual.


Supports weekly and monthly financial analysis of all sites for review by the National Team explaining variances to the budget.


Reviews weekly paperwork, signing off on the Sites’ financial package.


Works with site Executive Chefs on inventory control


Creates and keeps an up-to-date Operation Manual per Client Food Program guidelines





Safety and Sanitation


Adheres to Health Department codes and OSHA and ADA regulations.


Supports Sites with the development of the Safety Program for consistency nationwide





Customer Service and Client Relations


Treats all guests and staff with care and respect.


Handles guest complaints immediately and professionally, putting the guest at ease and resolving the issues to their full satisfaction.


Reviews and responds to Food Program concerns or inquiries in a timely manner; escalates to VP of Strategic Operations when required





Retail Management


Tours Sites when needed


Edits daily signage for correct spelling, descriptions and pricing.


Supports marketing, advertising and promotions.


Supports and contributes to updating of menu ideas and concepts with Site Executive Chefs





Overall Management


Teaches Bon Appétit philosophy and culture, emphasizing food made from scratch, friendly and attentive service and a safe and clean environment


Supports management decisions while promoting a team spirit.


Performs any duties as assigned by the General Manager and/or Corporate Management.


Note: Job duties are subject to change as needed.





Qualifications



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education: Minimum of four (4) years college education, bachelor's degree in Hotel/Restaurant Management preferred.


Experience: Previous hotel-related experience, progressive management experience in food and beverage operations, minimum of 3 years supervisory experience.


Able to speak clearly and listen attentively to staff, peers, supervisors, guests and Client.


Has a computer skill with a working knowledge of Microsoft Word, Excel and PowerPoint.


Strong passion for great food.


General culinary knowledge of basic kitchen practices, protocols and procedures.


Ability to follow all Bon Appétit Health & safety standards.


Position requires 25% of travel.





CERTIFICATES, LICENSES, REGISTRATIONS:


College Degree is required


Course Names:


These courses must be completed within 30 days of your hire.


Preventing Workplace Harassment


Wage & Hour Training - For California Employees, 2 Courses Are Required


LOA (Leave of Absence) Training


Compass Manager Workplace Safety Training


Food Allergies and Celiac Disease Training


Bon Appetit Calorie Labeling 101


Circle of Responsibility (to be completed within 6 months of your hire)





Apply to Bon Appetit today!


Bon Appetit is a member of Compass Group USA.


Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)


Associates at Bon Appetit are offered many fantastic benefits.



+ Medical


+ Dental


+ Vision


+ Life Insurance/ AD


+ Disability Insurance


+ Retirement Plan


+ Paid Time Off


+ Holiday Time Off (varies by site/state)


+ Associate Shopping Program


+ Health and Wellness Programs


+ Discount Marketplace


+ Identity Theft Protection


+ Pet Insurance


+ Commuter Benefits


+ Employee Assistance Program


+ Flexible Spending Accounts (FSAs)



Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_BAMCO.pdf) for paid time off benefits information.


Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.


Applications are accepted on an ongoing basis.


Bon Appetit maintains a drug-free workplace.


Req ID: 1379899


Bon Appetit


BRYAN GONI