CTMS Designer at Softworld Inc

Job Title: 81344 - CTMS Designer

Job Location: West Coast (Remote)

Job Description:

• The UI/UX Designer will enhance the user experience of our Clinical Trial Management System (CTMS).
• This individual will optimize usability, navigation, reporting, dashboards, workflows, and overall user interface.
• The ideal candidate will work closely with cross-functional teams, including leadership, the Clinical Trials Systems Manager, developers, and stakeholders, to create a user-centric design that aligns with both user needs, SOPs, and business goals.

PRIMARY RESPONSIBILITIES:

• Design and organize intuitive, user-friendly dashboards that present key data in a clear format.
• Focus on data visualization, including charts, graphs, and tables, ensuring that information is easy to interpret and actionable.
• Improve system layout to ensure ease of navigation, quick access to key records and metrics, and noise reduction.
• Design workflows that are simple, efficient, and reduce friction for system users.
• Identify areas for improvement by analyzing user research data to uncover pain points and address user needs.
• Iterate on design solutions based on testing results, ensuring that the system is easy to use, efficient, and visually cohesive.
• Collaborate with Clinical Systems Manager, development teams, and stakeholders to ensure implementation of designs, alignment of project goals, and understanding of technical constraints.
• Develop wireframes, prototypes, and visual mockups to illustrate design concepts and iteratively refine based on feedback.
• Develop and implement task management features, ensuring users can easily create assign, track, and complete tasks within the system.
• Present design concepts and ideas to manager and leadership, incorporating feedback and ensuring alignment with business needs.

QUALIFICATIONS:

• Bachelor's degree in a relevant field. Advanced degree preferred.
• Minimum of 5 years of experience in clinical operations and UI/UX.
• Experience working in Clinical Systems (eTMF, CTMS, etc.).
• Familiarity with agile development processes and cross-functional teamwork.
• Experience with front-end development (HTML/CSS, JavaScript) or working closely with developers.
• Experience with Salesforce Administration.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Strong communication and stakeholder management skills.
• Exceptional presentation skills.
• Strong organizational skills and ability to manage multiple priorities independently.
• Proven ability to work collaboratively with cross-functional teams.
• Detail oriented, with solid organization, planning, and time management skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Strong customer focus.