CT Support Technician - MXR Imaging, Inc.

Manasquan, NJ

About the Job

MXR - The Imaging Solutions Company (MXR) is one of the largest independent providers of diagnostic imaging equipment sales, service, training, parts and supplies in the nation. MXR is a full-service medical imaging company, offering an array of services that rival OEM service programs. The MXR product portfolio is diverse in options of new, used and reconditioned equipment for CT, MR, ultrasound, DR, CR, x-ray and ultrasound probes. The assortment of consumable and durable goods spans multiple product categories including film, radiation protection, contrast and contrast-delivery systems, patient positioning and transport, markers, quality assurance, phantoms, and much more.

The experienced sales and service staff at MXR consults with customers to design the best solution based on facility-specific needs, budget and functional requirements. Representing multiple manufacturers gives MXR the ability to sell the best-proven equipment for each situation. As a full-service medical imaging company, MXR can deliver the equipment, do the installation, maintenance, perform warranty work, provide parts and even train the facilities' engineer on maintaining the equipment. Our customers can choose levels of service support that fits their organizational needs and budget.

Location: Manasquan, NJ

Position Description:

CT support will assist with all required service reports, including magnet maintenance; inspection of CT Equipment, washing of parts, documentation of all CT systems located in the warehouse, packing and preparing the CT for delivery. Also, support the company Mission by assisting with the staging and tearing down of CT systems and provide technical and logistics support to the entire organization.

Roles & Responsibilities:

Assist with inspection, washing, packaging and documenting CT system components
Assist in magnet maintenance
Assist with general cleaning of equipment refurb. areas
Assist with inventory of CT systems prior to shipment
Help prepare CT systems for shipment, including proper packaging and labeling
Assist with the maintenance of the chillers and other necessary items
Assist with mechanical and electrical portions of CT systems staging
Support company wide initiatives, including Quality Management System maintenance

Requirements:

Education

Required

High School Diploma or equivalent

Preferred

Some college desired

Experience

CT equipment experience but will train

Travel

Must have a valid, active and incompliance (to company policy) driver's license and solid driving record for a minimum of five years REQUIRED
Must have reliable transportation and proof of auto insurance
Willing and able to undertake after-hours travel to carrier offices, drop-boxes, and airports

Competencies

High mechanical aptitude and experience with using various tools properly
Proficient in basic MS Office applications (Excel, Word, Outlook)
Excellent verbal and written English language and communication skills with internal and external customers; understands the importance of delivering messages in a professional and responsive manner
Team player; willing to go above and beyond to help others
Analytical, able to reason and evaluate information and make correct decisions
Builds mutual trust, respect, and cooperation among team members and other employees
Responsive to requests in a pleasant cooperative manner
Positive, professional attitude; ability to stay calm in stressful situations
Demonstrated ability to work well with individuals at all levels of the organization
Willing and able to be on-call after hours to assist in shipment preparation or delivery to airports or carriers

Physical Requirements

The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the individual is regularly required to use hands to finger, handle, or feel. The individual frequently is required to stand, walk, sit, reach with hands and arms and talk to hear. The individual is occasionally required to climb or balance, stoop, kneel and crouch. The individual must occasionally lift and/or move up to 25 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The work environment characteristics described here are representative of those an individual's encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Noise in the environment is usually moderate. Minimal exposure to radiation on a daily basis.

Source : MXR Imaging, Inc.