CSR Supervisor - Kickapoo Casino Job Opportunity

Job Summary:  Supervise the operations and assigned team members of the Customer Service department to maintain the integrity and accuracy of all...

Must have very good communication and written skills.

High school diploma or GED preferred.

Knowledge of prescribed methods for tracking Cage assets and inventories

Knowledge of the prescribed methods of the application and completion of federal cash reporting requirement forms including Title 31 compliance regulations.

Must be able to work effectively with peers, staff members and general public.

Ability to solve problems and deal with a variety of situations where only limited standardization exists.

Knowledge of the characteristics of appropriate and inappropriate greetings and interaction with guests and customers.

Knowledge of all documentation as required for each subordinate team members per shift.

Ability to work any shifts, weekends, and holidays.

Basic knowledge of computers and fax machine.

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Documents that establish both Identity and Employment Eligibility.

Kickapoo Tribal Gaming License.