CSC Peer Support Specialist - Ozarks Healthcare

West Plains, MO 65775

About the Job

The individual in this role will serve each client at Ozarks Healthcare Crisis Stabilization Center by providing support and education around self-management of psychiatric illness, stability goal achievement; as well as, organizing and directing peer support activities. The focus of OZH-CSC is to provide urgent care psychiatric services to our seven county catchment area. The goals of our center include: rapid access to psychiatric and therapeutic services, development of integrated health services, reduce burden on local ERs and law enforcement for behavioral health crisis, and increase availability of psychiatric beds. The CSC will strive to assist in stabilizing the individual by utilizing both nursing and behavioral supports offered on a time-limited basis.

Age Groups served:	Child Adolescent	Adult Geriatric
Driving Requirements:	Current valid driver’s license Clear or acceptable motor vehicle record
Knowledge and Experience Requirements:	An individual with lived mental health experience and/or in recovery from addiction who has found stability in their mental health treatment An individual with the ability and self-knowledge to manage their mental illness in order to adequately and safely help others Prefer a general understanding of mental health diagnosis and treatment Understands how to coordinate community services
Education Level:	High School Diploma, GED or higher
Licenses and/or Certifications Required:	Certified Missouri Peer Specialist (Obtained through the training and certification test set by the Missouri Department of Mental Health) Annual NetLearning and Relias training Completion and maintenance of SAFE training Completion and maintenance of BLS training Class E driver’s license
Communication:	Must have the ability to communicate effectively, written, and verbally Must be able to de-escalate a variety of audiences, including frustrated, angry, or otherwise emotional individuals. Must be comfortable talking to clients about difficult subjects such as suicide
Mental Effort:	Concentration/Intensity-High (includes prolonged mental effort with limited opportunity for break) Memory-High (taking into consideration the amount and type of information) Complexity of decision making and time pressure of decision making-High
Working Conditions:	Fast paced team working environment dealing with high stress situations
Sensory Requirements:	See Distinguish Colors Hear Smell Taste Sense of Touch
Physical Effort:	Light Work-Frequently (2/3 time) Exerting up to 20 pounds of force occasionally and/or 10 -20 pounds of force to move objects Medium Work-Occasionally (1/3 time) Exerting 20-50 pounds of force occasionally
Equipment Used:	Desktop and Laptop Computers Telephones, Cellular and Landline Fax Machine, Copier, Printer, and other various office equipment Laundry Washer & Dryer

duties and responsibilities
List the specific tasks performed in order to accomplish the purpose of the job. Show the approximate percent of time spent on each task. Include both primary and secondary job duties. Maximum of 12.			% of time
Describe duties performed at periodic intervals, such as weekly, monthly, quarterly, and indicate the frequency.			frequency
Assist, encourage, and empower individuals to access mental health services			50%
Educate clients on best practice of daily living activities and support symptom management through education of healthy coping skills			30%
Conduct recovery focused group therapy			10%
Possess the skills and competence to establish supportive and trusting relationships with clients who have severe and persistent mental illness			Ongoing
Assist other members of the team to understand the client’s perspective and subjective experiences			10%
Ensure continuity of care in the provision of services from admission to discharge			Ongoing
Maintain a strong working relationship with all CSC staff, striving to promote a team working environment			Ongoing
Other Job Duties as Assigned			100%

Source : Ozarks Healthcare

duties and responsibilities