Crumbl Shift Lead - Crumbl Cookies

Full Job Description

We are looking for a results driven shift leads to be responsible for the overall store management. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively. Candidates will have the most success if they have a background food services. Shift lead responsibilities may include supervising bakers, drivers, other shift leads and other staff..  Food service industry experience in fast paced, customer focused food service environment is highly desired.

Skills:

• Proven successful experience as a food service shift manager
• Powerful leading skills and business orientation
• Customer management skills
• Strong organizational skills
• Good communication and interpersonal skills
• Business Management education or relevant field
• Thrives in a fast paced, hectic, environment

Responsibilities:

• Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
• Ensure high levels of customers satisfaction through excellent service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Scheduling and Ordering
• Continually training employees- striving for 100% quality, cleanliness and customer service
• Propose innovative ideas to increase market share
• Conduct personnel performance appraisals to assess training needs and build career paths
• Deal with all issues that arise from staff or customers (complaints, grievances etc)
• Be a shining example of well behavior and high performance
• Additional store manager duties as needed

Qualifications:

• High school or equivalent (Required)
• Associates Degree or higher (Preferred)
• Either Day Shift or Night Shift
• Driver's License (Preferred)
• Food Handler Certification

Benefits:

• Tips for all employees (averaging additional $3-$5 hourly)
• Employee discount
• Flexible schedule with Sundays Off
• Performance Bonuses

Being part of the Crumbl Crew is truly sweet. Join our nationwide family made up of 5,000+ bakers and drivers who strive daily to bring friends and family together over the world's best box of cookies.

Salary

$14 - $18 per hour

Benefits

Tips, Flexible schedule, Employee discount

Job Type

Full time

Schedule

8 hour shift, Weekend availability, Monday to Friday, Day shift, Night shift