Criminal Justice Technician 1/2 Flex (12-1488) - State of Alaska

WHAT YOU WILL BE DOING:
The Criminal Justice Technician 1 (CJT1) works under direction to provide routine support of essential services to assist in the daily operation of the Department of Public Safety’s Statewide Services Online Reporting System and CJIS Record Validations. The CJT1 will provide non-complex technical and administrative support to the general public, law enforcement users, and administrators of these applications. The position performs on-the-job training to learn to adequately assist in the support of law enforcement applications.

The Criminal Justice Technician 2 (CJT2) works independently to provide a variety of advanced paraprofessional support to essential services for the daily maintenance and operation of the Department of Public Safety’s Statewide Services Online Reporting System and CJIS Record Validations. The CJT2 will provide advanced technical and administrative support to the general public, law enforcement users, and administrators of these applications.
 
OUR ORGANIZATION, MISSION, AND CULTURE:
The Department of Public Safety (DPS) strives to preserve the peace, enforce the law, prevent and detect crime, and protect life and property. As a member of DPS, you would be instrumental in ensuring this mission is met by providing direct support for law enforcement activities.
 
THE BENEFITS OF JOINING OUR TEAM:
As a member of one of the most unique law enforcement agencies in the nation, you will be part of a team that embraces the core values of loyalty, integrity, courage, compassion, leadership, and accountability as you serve Alaska. In this fast-paced environment, you will have the opportunity to develop research and analysis skills while working with an extraordinary team of civilian and commissioned professionals where team input is encouraged.
 
THE WORKING CONDITIONS YOU CAN EXPECT:
This position is located in the city of Ketchikan in Southeast Alaska. The physical office location is in the Alaska State Troopers A-South Post, located at 7366 N. Tongass Hwy. The daily work environment consists of individual workstations in a dedicated office of task-driven individuals within the Trooper facility. The incumbent will work closely with team members to support the mission of processing online reports, validating CJIS records, and supporting DPS staff.
 
WHO WE ARE LOOKING FOR:
To succeed in this position, the incumbent will demonstrate the following:

• Analytical Thinking/Problem Solving:  Uses a logical, systematic, and sequential approach to manage a situation; identifies problems; determines accuracy and relevance of information; uses sound judgement to generate and evaluate alternatives, and to make recommendations.
• Self-Management:  Sets well-defined and realistic goals; displays a high level of initiative, effort, and commitment towards completing projects in a timely manner and is motivated to achieve.
• Research: Gathers, organizes, and maintains information, determines its importance and accuracy, and communicates it by a variety of methods.
• Attention to Detail: Is thorough when performing work and conscientious about producing consistently accurate work.
• Technical: Uses computers and a variety of computer applications to retrieve, analyze, process, and store information.