Crew Member - Dunkin'
Rock Island, IL 61201
About the Job
We are looking for Crew Members to join our Dunkin' team! Crew Members are responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests’ needs and give them a reason to come back.
Responsibilities:
Team Environment:
- Work well and interacts with others respectfully
- Respond positively to coaching and feedback
- Communicate with team members
- Able to learn and execute multiple tasks
Operational Excellence:
- Provide great guest service
- Resolve guest issues
- Follow Brand standards, recipes, and systems
- Follow safety, food safety and sanitation guidelines; comply with all applicable laws
- Maintain clean and neat work environment
Profitability:
- Execute restaurant standards and marketing initiatives
- Handle POS transactions and payments with accuracy
- Prepare and deliver all products according to Brand standards
Skills and Qualifications
- Fluent in English
- Basic computer skills
- Capable of counting money and making change
- Able to operate restaurant equipment (minimum age requirements may apply)
Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. We are a Dunkin Franchisee looking FOR you to work with us. The mission of this network is to satisfy guests that come day in and day out in thinking that they came to the best Dunkin store. To keep the guests happy in turn keeping us happy with returning guests, who spend their hard earned money at our store. To have great employees who “WOW” the guests with a friendly smile, great customer service, great food and drinks but at the same time, are attentive to the needs of the store.