Credit Union Insurance Agent - VW Insurance

IMPORTANT: This position will be an IN-OFFICE position at one of the EECU Branch Offices around the Dallas/Ft. Worth and surrounding areas. The individual selected will be required to rotate throughout the offices.

Candidates MUST COMPLETE the Culture Index (CI) Assessment. Candidates who do not complete the CI will not be contacted and will be dismissed from consideration. Here is the link to complete the Assessment: https://go.cultureindex.com/p/2eBHEqt6Ig

Salary Range: $40,000.00 base + commission

Great Benefits Package

About the Role

This position is responsible for developing and maintaining favorable relationships with members of a financial institution and recent clients to increase their book of business. This position requires consultive sales techniques and strong product knowledge to include, but is not limited to, life, home, auto, flood, and umbrella. This position will identify client-specific needs, cross-sell opportunities, and customized insurance solutions. Must have Property and Casualty product knowledge with a proven ability to apply product and market knowledge effectively and present solutions that meet client needs.

Essential Duties and Responsibilities

• Identify, qualify, and develop personal insurance opportunities with new and existing clients in person, online, by phone, and through written communication.
• Foster and maintain excellent relationships with clients and prospects through regular follow-up, accurate and timely quotations, and general account support.
• Anticipate, respond to, and follow up on all existing client needs.
• Actively prospect round accounts and solicit increases in existing client coverages and network for new clients, including win-backs.
• Maintains proficiency in all personal lines of insurance, including home, auto, life, flood, and umbrella.
• Works directly with prospects, which may include referrals from loan officers, builders, and realtors to convert prospects into sales.
• Conduct needs-based customer policy reviews and update coverage.
• Educates clients on coverages and rates.
• Prepares and processes inquiries, quotes, proposals, applications, endorsements, payments, and outbound email/phone marketing campaigns.
• Researches and resolves complex customer service issues and recommends coverage.
• Generates cross-sales, closes inbound leads, and requests referrals to increase client base.
• Makes outbound lead follow-up calls to potential and existing clients by telephone and email to qualify leads and sell products and services.
• Responsible for entering client and sales data into the databases.
• Monitor, review, and report on key metrics to ensure sales targets are achieved and execute sales activity documentation promptly, accurately, and professionally.

Desired Outcomes

Continuous professional growth, adherence to regulatory requirements, and contributing to the overall success of the team and company are also key objectives for the role. This position involves building and maintain strong relationships with Credit Union employees to maximize referral opportunities. The Agent will have specific KPIs relative to monthly activity and production.

Employment & Educational Experience

• 1 to 2 years of experience in Personal Lines Sales role with proven success in turning prospects into customers.
• Banking Experience acceptable and will license individual.
• Prefer 2 to 3 years of Personal Lines Sales experience and proven ability to find, build, and grow leads and customer base.
• Prefer a bachelor’s degree in business, sales, or similar field.

Certificates, Licenses, Registrations, and/or Specialize Required

• MUST have an active Property and Casualty Insurance License (or General Lines) or will get the individual licensed for the right candidate.
• Active Life and Health Insurance License is a Plus.
• Must possess a valid driver’s license.
• Must maintain Continuing Education.

The above job description is not intended to include all responsibilities, skills, efforts, or working conditions associated with this position, nor should it be construed as exhaustive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Furthermore, this document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for employee to perform as the Company may deem appropriate. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties and responsibilities of this position.