Credit Union Business Development Representative - Qualstar Credit Union

Turn your credit union member service experience and event coordination passion into a career as Qualstar's Public Relations & Union Development Representative.

About Qualstar:

Qualstar Credit Union is a growing, well-established, and financially strong not-for-profit organization. We serve 70,000 members primarily across Washington State, focusing on serving union labor groups within the Puget Sound region, along the I-5 corridor, and in Eastern Washington. As a Bauer 5-star-rated institution, we are recognized for our financial strength and reliability. Our members work hard, and we are proud to support them. At Qualstar, we place a priority on our staff's growth and satisfaction and demonstrate it by consistently ranking in the top 15% of organizations surveyed.

Our Mission:

To improve our members' financial lives.

About the Role - What you can expect:

Connect with Members and Communities: The Public Relations & Union Development Representative plays a vital role in fulfilling our mission of improving members' financial lives. You'll connect with members, staff, and unions/SEGs while representing Qualstar's vision of being "the most trusted financial partner for hardworking people."

Plan and Execute Impactful Activities: Your week will include activities such as conducting financial education classes, attending union meetings, and representing Qualstar at membership-focused events like golf tournaments, benefits fairs, and Boys & Girls Club programs. You'll visit union halls to strengthen relationships, plan and execute educational programs for diverse audiences, and collaborate with branches, the call center, and lending departments to enhance participation in campaigns and initiatives.

Enhance Digital Engagement: Additionally, you will contribute to social media content and digital platforms to engage members and promote financial literacy. Flexibility is key, as your schedule may include early mornings, evenings, and occasional weekends for special events.

Foster Personal and Professional Growth: This role offers opportunities for collaboration, creativity, and personal growth. You will connect with diverse audiences, manage meaningful projects, and play an essential part in enhancing financial literacy and community impact. The flexibility in hours and location allows you to tailor your work environment to maximize productivity and satisfaction. Your work will directly contribute to Qualstar's mission and the success of our members.

Work Environment:

This role requires occasional attendance at union-sponsored events outside of standard business hours and overnight travel within Washington and Oregon. Additionally, while much of the work can be performed remotely using company-provided hardware, you will also have access to our Bothell office as needed. The role typically combines time spent in the field, in the office, and working from home, depending on the demands of the position.

Why Join Us?

We offer an exceptional workplace with benefits designed for your growth and work-life balance:

A Purpose-Driven Organization: Be part of a financially strong, not-for-profit team focused on giving back to members.

Career Growth Opportunities: Work with a seasoned and successful team to develop your skills in business development. This role is available because of the team's expansion and success, reflecting the organization's thriving growth.

Comprehensive Benefits: Generous medical, dental, vision, and life insurance.

Retirement Security: 401K contributions made on your behalf annually, plus matching options.

Work-Life Balance: Benefit from flexible hours and location options, enabling you to tailor your schedule to balance work and personal commitments effectively.

Flexible Holiday Options: Enjoy 11 paid federal holidays or receive compensatory days if working on these holidays.

Paid Leave: Vacation and sick leave to support your well-being.

Additional Perks: Employee loan discounts, wellness option discounts, and the opportunity to participate in monthly events that foster connection, teamwork, and celebration.

Qualifications we are looking for:

If you're drawn towards a credit union philosophy, you've worked in credit union member service, and you have experience with public speaking, this may be your role! Check these qualifications to see if they match your skills, and if they do, send us your application - we want to talk with you!

• Strong self-management and time management skills are essential.
• Strong interpersonal and communication skills are essential, along with a high level of emotional intelligence. Success in this role requires adaptability, social resilience, and the ability to collaborate effectively and solve problems with individuals at all professional levels.
• Highly organized, detail-oriented, and able to manage multiple tasks simultaneously.
• Willingness to continuously learn and grow, both about the organization's products and services and through ongoing personal skill development.
• Basic proficiency with MS Office (Word, Excel, PowerPoint, Outlook) and a general aptitude for learning new systems.
• Valid driver's license, proof of insurance, and reliable transportation for occasional travel within Washington and Oregon.
• Applicants with experience in credit union member service, event coordination, public speaking, or Spanish-speaking skills will be strongly preferred.

Next Steps: If this opportunity excites you and you are ready to grow your career, help us shape the financial future of hardworking union members - it starts with applying today!

Qualstar Credit Union is an Equal Opportunity Employer