Credit Collections Specialist - V-Soft Consulting Group, Inc.

V-Soft Consulting is currently seeking a Credit Specialistfor our premier client. This is a 3 direct hire position with our client. This is on-premise in Chicago, IL, with some hybrid flexibility. Not remote.

Overview:

The Credit/Collection Specialist will be responsible for assisting the AR Manager in executing the day-to-day operations of the AR collection process. This role would also entail coordination and collaboration with the Global Business Services (GBS) team and other internal groups, including Sales, Customer Operations, Finance and Treasury in a timely and efficient manner. This role will be responsible tracking and monitoring trade accounts receivables, providing requested documentation on past due invoices / accounts, collecting or reconciling disputes and/or discrepancies, and establishing working relationships with the customer's accounts payable department.

WHAT YOU’LL DO:

• Performing collection activities, and monitoring receivables/aging
• Proactively engage with the customer regarding prompt payment of receivables and collections
• Address inquiries: handle exceptions related to customer accounts
• Liaison with respective team / department for resolution, coordinate and send response to stakeholders
• Proactively reduce the risk of bad debt in review of account balances, open orders and credit extended
• Generate invoices and audit documentation for applicable internal / external audit and customer audit requests
• Process credit memos after taking appropriate approvals from business
• Manage shared mailboxes
• Send balance confirmations to customers
• Schedule and/or join weekly/monthly collection calls to update the business unit/s on their respective product accounts.
• Act as the liaison with cash app team to make sure all payments are correctly applied to correct the customer’s accounts
• Prepare ad-hoc reports and analysis

WHAT YOU'LL NEED:

• 4+ years of relevant work experience
• One to two years of credit analysis experience
• Good presentation and communication skills
• Excellent abilities needed to multi-task and meet deadlines in a fast-paced environment
• Strong attention to detail, strong sense of urgency and ownership to deliver
• Strong computer skills, including proficiency in Microsoft Office applications (Excel, Word); SAP experience preferred
• Ability to build relationships and work well in a team-oriented environment
• Must be able to work with diverse teams across geographies

Education & Experience:

• Bachelor’s degree in accounting, finance, or related field is required.