Credit & Collections Specialist - CRH Americas

Job ID:  505003

Texas Materials, A CRH company, is a leading supplier of aggregates, asphalt, ready mixed concrete, and paving and construction services in Texas. Our focus is to provide quality products and reliable customer service with a safety-first mindset.  We consider our employees our greatest strength and we make it our priority to invest in their development and well-being. When you work for Texas Materials, you are helping to support and build the infrastructure of Texas.

Position Overview

The Credit and Collections Specialist position will be responsible for collection of customer accounts that are past due or have issues to be resolved. This position will promptly follow up and coordinate resolution on any deduction, short pay, disallowed discount, etc. 

Key Responsibilities (Essential Duties and Functions)

• Accurately coordinate with local credit managers on customer accounts ans the Texas regional credit manager
• Run Accounts Receivable Reports and follow up with customers to collect on past due invoices and any other reconciliation issues for overpayment, short payment, tax, discounts, etc. and note the accounts with the results of such.     
• Provide credit references on customers to other companies. Obtain credit references on prospective customers who submit new credit applications.
• Provide credit references for customers to other companies.
• Update and maintain customer credit documentation. 
• Identify and investigate any deduction or short pay by contacting the customer and working with Customer Service and/or the customer until the discrepancies are resolved.    
• Work closely with Billing, Estimating and local Credit Managers to help resolve invoice/billing issues.
• Research NSF checks and work closely with Cross Check.
• Furnish W9 documentation to customers as needed.
• Follow-up with assigned customers on past due invoices, reconciliation issues, etc.
• Run end of the month aging reports, customer statements and balance COD accounts receivable to the general ledger.                   
• Prepare various month end reports and journal entries and provide back up for the Accounts Receivable and Credit departments.
• Release orders on credit hold as directed by management.
• Process credit card payments.
• Regular and predictable attendance at assigned times is required.
• Flexibility to perform other duties as assigned.
• Customer service experience necessary, particularly as it applies to phone conversations dealing with collection issues.
• Remotely support businesses across Texas in various capacities.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Education/Experience

• Some college, finance, economics, general business or equivalent is preferred. Related work experience a plus.

Work Requirements

• Must be 18 years in age or older.
• Must pass a drug screen and criminal background check.
• Strong oral and written communications and problem solving skills.
• Must display a professional and courteous attitude to co-workers, supervisors, and the general public.
• Strict adherence to safety requirements and procedures as outlined in the Employee Handbook.
• Willingness to work in a team environment and assist co-workers or supervisors with other duties as required.
• Must have the ability to work without close supervision.
• Must be willing to work nights and weekends when necessary

Knowledge/Skill Requirements

• Strong Microsoft Office suite proficiency, especially in Excel & Powerpoint.
• Effective verbal and written communication skills and an ability to work with management.
• Ability to operate office equipment including, but not limited to: computers, copiers, ten key adding machine, fax machine, printers, etc.
• Ability to analyze issues independently and complete daily activities according to work schedule.
• Knowledge and/or previous related experience in financial accounting environment preferred.
• Ability to perform under deadline pressure.
• Intermediate computer skills required.
• Collections and accounting knowledge preferred.
• Knowledge of Texas lien and bond laws preferred.
• Experience in ERP's and other internet based systems

Physical Requirements

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Able to use hands and fingers to manipulate objects, talk and hear.
• Vision abilities (with correction) include close, distance, peripheral, depth, and the ability to adjust focus.
• The employee is frequently required to sit and use hands.
• The employee is occasionally required to stand and walk.

Work Environment

• Standard office environment.
• Tempo is fast-paced with deadlines.
• The noise level in some areas of the work environment may be moderate.

The statements included in this job description are not intended to be all-inclusive.  They represent typical elements and criteria necessary to successfully perform the job.  Other duties may be assigned as required.  Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

What CRH/Texas Materials Offers You

• A diverse and inclusive culture that values opportunity for growth, development, and internal promotion
• Competitive base pay
• Medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

For more information visit: www.crh.com

Come build your career with us! Apply today and find out how your skills and experience can translate to opportunities that advance your career. Please complete your online application and profile for consideration.

Texas Materials, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this link.