Credit & Collections Representative - Eastern Metal Supply
Houston, TX
About the Job
Credit & Collections Representative
Eastern Metal Supply has an IMMEDIATE NEED for a Business to Business Credit and Collections Representative to join our team in Lake Worth, FL.
ABOUT US:
Eastern Metal Supply has earned a reputation as a first class supplier of aluminum products in the thirty plus years in business. With our nine strategic locations EMS and subsidiaries services the entire United States, Canada, Mexico, Central America and the Caribbean. We also have a window division, EAS, manufacturer of aluminum and vinyl impact windows and doors and recently acquired Tigress Company and now manufacture and distribute marine products.
KEY RESPONSIBILITIES;
*Primary goal will be to build relationships with Customers and deliver excellent Customer Service while collecting and resolving outstanding issues.
*Initiate calls to customers whose accounts are past due.
*Manage all aging duties; run aging, reconcile, analyze and resolve open receivables, research short pays, RMA's,
*Receive incoming calls from external/internal Customers to resolve billing, invoicing and credit discrepancies.
*Interface with Sales, Warehouse and Accounting on issues that impact invoicing and credit memos, i.e. order processing, pricing, rebates, allowances, and inventory. Review, analyze and resolve issues associated to the above in a timely matter.
*Review accounts with Credit Manager
*Research orders on credit hold as needed.
*Assist Credit Manager with set-up of new accounts. Be familiar with reading credit reports and analyzing financial information to set up credit limits for term accounts.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
High School diploma mandatory but College degree is preferred.
Five years or more experience in a similar role managing Receivables, Credit and Collections.
Proactive, collector using Customer Service skills, excellent communication and follow up, detail oriented, research and documentation, motivated, self-starter with a high work ethic along with good analytical problem solving skills.
Proficiency in Microsoft Excel, Word and Outlook and experienced working with computers and the ability to learn, navigate and use designated software programs as required to perform job functions. Must be able to work independently in a fast paced environment and have the ability to interact professionally and positively with others within the department and organization. We are looking for a real team player to join the Credit Department.
Bi-Lingual (Spanish) a plus
We offer a very competitive compensation package including:
Health and Dental Insurance, 401K Plan with a company match, Holiday, Sick and Vacation Paid Time Off
DRUG FREE WORKPLACE AND AN EQUAL OPPORTUNITY EMPLOYER
Eastern Metal Supply has an IMMEDIATE NEED for a Business to Business Credit and Collections Representative to join our team in Lake Worth, FL.
ABOUT US:
Eastern Metal Supply has earned a reputation as a first class supplier of aluminum products in the thirty plus years in business. With our nine strategic locations EMS and subsidiaries services the entire United States, Canada, Mexico, Central America and the Caribbean. We also have a window division, EAS, manufacturer of aluminum and vinyl impact windows and doors and recently acquired Tigress Company and now manufacture and distribute marine products.
KEY RESPONSIBILITIES;
*Primary goal will be to build relationships with Customers and deliver excellent Customer Service while collecting and resolving outstanding issues.
*Initiate calls to customers whose accounts are past due.
*Manage all aging duties; run aging, reconcile, analyze and resolve open receivables, research short pays, RMA's,
*Receive incoming calls from external/internal Customers to resolve billing, invoicing and credit discrepancies.
*Interface with Sales, Warehouse and Accounting on issues that impact invoicing and credit memos, i.e. order processing, pricing, rebates, allowances, and inventory. Review, analyze and resolve issues associated to the above in a timely matter.
*Review accounts with Credit Manager
*Research orders on credit hold as needed.
*Assist Credit Manager with set-up of new accounts. Be familiar with reading credit reports and analyzing financial information to set up credit limits for term accounts.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
High School diploma mandatory but College degree is preferred.
Five years or more experience in a similar role managing Receivables, Credit and Collections.
Proactive, collector using Customer Service skills, excellent communication and follow up, detail oriented, research and documentation, motivated, self-starter with a high work ethic along with good analytical problem solving skills.
Proficiency in Microsoft Excel, Word and Outlook and experienced working with computers and the ability to learn, navigate and use designated software programs as required to perform job functions. Must be able to work independently in a fast paced environment and have the ability to interact professionally and positively with others within the department and organization. We are looking for a real team player to join the Credit Department.
Bi-Lingual (Spanish) a plus
We offer a very competitive compensation package including:
Health and Dental Insurance, 401K Plan with a company match, Holiday, Sick and Vacation Paid Time Off
DRUG FREE WORKPLACE AND AN EQUAL OPPORTUNITY EMPLOYER