Credit Collections Clerk - H&K Group

The H&K Group, Inc. is looking for a Credit Collections Clerk to join our team. The key member of our Credit/Support Staff internally known as Credit Assistant works with the Credit Manager, directs and conducts credit investigations, notifies or locates customers with delinquent accounts, and attempts to secure payment. The ideal candidate possesses solid business acumen, customer service, and communication skills. If you meet the job requirements outlined below, H&K would be happy to consider you for this position. **This is an entry level position** 

Why work for H&K Group, Inc.?

• Competitive salary commensurate with experience
• 100% Company-paid Health Benefits
• 401(k) Savings and Investment Plan
• Tuition reimbursement programs available to qualifying employees for approved programs
• Additional training programs including on the job, online through H&K Academy, manufacturer offered training, and more

Essential Duties and Responsibilities 

• Performs all work adhering to OSHA and H&K Safety policies.
• Investigates and verifies financial status and reputation of prospective customers applying for credit, prepares documents to substantiate findings, and recommends rejection or approval of credit applications
• Establishes credit limitations on customer accounts, if applicable
• Collects outstanding accounts receivable in a timely and professional manner
  • Company sets the guidelines for timeliness standard
• Maintains communication with customers regarding account payments
  • Makes substantial daily telephone calls to collect payments
  • Sends correspondence to accounts when applicable
• Processes and reviews lien waivers that are required for payment
• Resolves all payment discrepancies and problems with customers internal and external
• Runs monthly aging reports for project managers and estimators for monthly cost meetings two days before meeting
• Communicates with Credit Manager, sales staff, and accounting office regarding account problems and/or information of importance, when applicable
• Audits delinquent accounts considered to be uncollectible to ensure maximum efforts have been taken before assigning bad debt status to account
  • Works closely with Credit Manager throughout the process
• Submits delinquent accounts to credit manager for process to law firm or outside collection agencies for collection
• Other duties as assigned

Required Skills, Education, and Experience

• High School Diploma
• Strong verbal and written communication skills
• Proficient Internet and Microsoft Office (Outlook, Excel, Word) skills
• Problem Solving and Business Acumen skills
• Ability to fit test & utilize appropriate PPE as needed
• Ability to meet physical requirements (movement, lifting, as relevant to job)

 Preferred Skills, Education, and Experience

• Knowledge of or experience with specialized accounting and CRM software
• Experience working in heavy civil construction, road construction, or quarries
• OSHA or other relevant safety certifications

Physical Demands

• Frequently required to talk and hear
• Occasionally required to:
  • Sit
  • Use hands to finger, handle, or feel
• Specific vision requirements include:
  • Distance
  • Depth perception
  • Ability to adjust focus 

Work Environment

• Noise level is usually moderate
• Some overtime is required

The H&K Group, Inc. provides complete heavy civil contracting and construction materials solutions with safety, speed, quality, efficiency, and value. Beginning as a small family business a half century ago, we are now a dynamic group of vertically integrated companies that has been growing and prospering for over 50 years.

Thank you for your interest in employment with H&K Group, Inc. At H&K, we invest in our people, providing the essential training, instruction, and supervisory support that they need to develop and grow within our company. We acknowledge that H&K’s strength and success is directly related to our employees and the talents, dedication, and job performance they exemplify. We seek dynamic, motivated people who are driven to make a difference.

H&K does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, disability, veterans’ status, or any other characteristic protected by law. We are always looking for the best, most qualified people to join our team.

Pre-employment drug testing (EOE)

100% Company-Paid Health Benefits!