Credit & Collections Analyst - Virtual Company
Franklin, TN 37064
About the Job
Job Title: Credit & Collections Analyst
Full Time Direct Hire Opportunity
Location: Brentwood, TN (Hybrid after training)
Salary: $70K
Job Summary:
We are seeking a detail-oriented and results-driven Credit and Collections Analyst to join our team. The ideal candidate will manage customer accounts and oversee collection activities to minimize financial risk and maximize cash flow. This role requires excellent analytical skills, strong communication abilities, and a proactive approach to problem-solving.
Key Responsibilities:
- Collections Management:
- Proactively contact customers to resolve outstanding invoices and reduce delinquent accounts.
- Develop and implement strategies to recover past-due balances while maintaining positive customer relationships.
- Document collection efforts and update account information in the system.
- Reporting and Documentation:
- Prepare and present detailed reports on account statuses, aging schedules, and collection progress to management.
- Maintain accurate records of credit approvals, payment plans, and disputes.
- Customer Relations:
- Serve as a liaison between customers and internal departments to resolve billing discrepancies and payment issues.
- Address and escalate payment disputes as necessary.
- Process Improvement:
- Identify opportunities to streamline credit and collections processes for greater efficiency.
- Recommend policy adjustments to improve cash flow and mitigate risk.
- Bachelors degree in finance, accounting, business administration, or a related field (or equivalent experience).
- 3-5 years of experience in credit analysis, collections, or accounts receivable.
- Proficiency in accounting software and tools; experience with NetSuite is a plus.
- Strong analytical, problem-solving, and negotiation skills.
- Excellent verbal and written communication abilities.
- High level of attention to detail and accuracy.
- Knowledge of credit reporting and analysis processes.
- Familiarity with industry regulations and compliance standards.
- Experience with NetSuite
- Advanced proficiency in Microsoft Excel.
This position operates in a professional office setting, with flexibility for remote work after the initial training period.
Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy Notice
Vaco LLC and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco”) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco’s HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.