Credit & Collection Specialist at Confidential company

Job Type: 6 months contract (potential to extend)

Job Summary:

The following role is intended to support that business as a ground floor opportunity supporting these exciting brands in a new context. 

Responsibilities:

• Contribute to the financial success by increasing “free cash flow”.
• Collect all monies owed to the company through a focused collection effort of customer invoices.
• Potentially Assist in the collection of deductions deemed to be invalid.
• Change customer behaviors on payment patterns and method of payment, partner with cross-functional teams to formulate and implement changes.
• Resolve invoice accuracy and rejection issues by collaborating cross-functionally to determine source and solve the problem.
• Establish strong relationships with key decision makers within customer finance departments, specifically within customer AP departments.
• Partner with Sales team, Customer Solutions team, IS/EDI team, and I2C team in resolving customer collection issues.
• Ensure invoices are posted to customer’s internal AP systems timely and accurately.
• Enforce company’s terms and ensure customers abide them by creating action plans for customer accounts that have exceeded credit limits, acting decisively adjust credit limits for accounts past due.

• Accurately process transactions though HighRadius, SAP, and other Dannon financial systems
• Ensure that all transactions during Cash application are recorded consistent with internal policies & accounting rules.
• Collaborate with the Credit team to Identify Special payment agreement customers & resolve misapplied customer payment inquiries.
• Locate/retrieve backup, route newly merged items, identify and merge system missed items and complete invoice indexing daily.

• Interpret credit analytical tools and act upon alerts & customer information provided by credit services and take appropriate actions to protect the company.
• Analyze the financial health of new and existing customers, either approve or reject credit submit request for credit determination to leadership.
• Formulate action plans for customer accounts that have exceeded credit limits and are past due.
• Establish and refine credit process and policies in general to create efficiencies and declare breakdowns where necessary.
• When necessary, help train sales team in credit and collection related matters. Partner with and train sales to report back customer credit information.

Qualifications:

• Three years business to business credit & collections experience (preferred)
• SAP Experience (preferred)
• Strong Excel skills – pivots, VLOOKUP’s, formulas (required)
• Ability to work in fast paced environment (required)
• Able to handle a large number of transactions (required)
• Strong attention to detail (required)
• Ability to multitask(required)