CREDIT AND CASH APPLICATION CLERK at NOW Foods

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Imports check data from banks website for posting.
• Posts payments received from customers to proper accounts and documents.
• Locates accounts and identifies items to be paid.
• Processes ACH withdrawals and wire transfers and applies payments.
• Runs reports and processes all credit card payments.
• Provides documentation on payment discrepancies and resolves them with customers and the collection staff.
• Ensures all adjustments, offsets, miscellaneous fees are entered to ensure accurate balances due.
• Performs month end verification and balancing. Reviews cash and adjustment reports for month end closing.
• Compiles, sorts, and files payment records and other credit documents.
• Responds in a timely fashion to internal and external requests for assistance and/or information.
• Complies with safety and GMP requirements.

SAFETY RESPONSIBILITY STATEMENT

Supports a culture of safe production and operations; follows all safety rules and procedures. Actively participates in the safety program by: engaging in training activities to learn what constitutes a safety hazard; reporting safety concerns to the supervisor, submitting safety suggestions, and correcting or reporting to the appropriate people when an employee sees a workplace health or safety hazard, until it is resolved. Assists with communicating safety information to new employees. Fulfills responsibilities as outlined in the company safety management plan.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); and two to four years related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read and comprehend simple instructions, correspondence, and memos. Ability to write simple correspondence. Ability to respond to inquiries or complaints received from internal personnel, customers, regulatory agencies, or members of the business community. Ability to effectively present information either verbally or in writing in one-on-one or small group situations to customers, vendors, and other employees of the organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide.

REASONING ABILITY

Good problem solving skills.

OTHER SKILLS and ABILITIES

Must be detail-oriented, well organized, and accurate. Must have basis knowledge of Microsoft office suite. Must have good typing, 10-key pad, communication, and math skills.

Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit at a desk location. The employee is frequently required to write, use a 10-key pad, and enter data into a computer. The employee is occasionally required to stand, bend, stoop, and/or kneel.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.