Credit Analyst - GlobalEdge

Seeking Credit Analyst who has worked in a business-to-business credit/collection role. We need someone with strong customer service/dispute resolution skills in a high-volume environment. Need to manage about 50 inbound emails/day on top of incoming phone calls, the outbound contacts that need to make and other tasks that are part of responsibilities.

Primary responsibilities:  
* analyze customer financial condition and authorize customer credit lines
* minimize bad debt risk
* maximize accounts receivable collections
* assist with order management
* provide customer service
* reconcile customer statements/billings
* communicate credit department and company payment policy
* participate in process improvement projects, and support other management directives as prescribed

Essential functions:  
* Make collection calls to collect accounts receivable and keep customer accounts current.
* Investigate and resolve problems (equipment failures, duplicate or incorrect shipments, special terms, pricing errors, early shipments. etc.) that for any reason is a factor in a customer not paying an invoice within selling terms.
* Interface with marketing, order entry, shipping and cash application as required.
* Ensure attainment of accounts receivable and cash collection rolling forecasts.
* Maintain accurate credit and collection files and collection notes.
* Manage Letters of Credit process to ensure prompt payment.