Credit Analyst at Compunnel Inc
Kalamazoo, MI
About the Job
JOB DESCRIPTION:
This position will report to the Credit & Collections Manager and will coordinate and support the execution of the Accounts Receivable and Credit & Collections process for the US Animal Health customer portfolio. The Credit Analysts role is to establish credit limits for new and existing customers.
RESPONSIBILITIES:
Establish credit limits for new and existing customers.
Release orders that are on hold in compliance with established procedures.
Prepare customer credit write up recommendations for upper management.
Support the Manager with day-to-day activities and deliverable of the US Collections Portfolio.
Responsible for Credit & Collections for the US which include:
Daily engagement with key account customers
Manage and execute Dunning Process
Follow up on disputes, deductions, late payments, issues which delay payment of invoice, etc.
Liaise with Customer Service group to enhance customer experience by resolving open inquiries in a timely matter
Coordinate and support the preparation of periodic and ad-hoc reports for areas related to the customer collection portfolio as requested by management.
Proactively identify issues and risks within the applicable areas and support their timely resolution by escalating issues to the Collections Lead as required.
Liaise with the Credit Risk team daily on customer issues relating to order holds, delinquency, and financial concerns
Assist the Collections Supervisor and Credit Manager to identify and implement process improvement and best practices.
Leverage related systems and follow procedures to ensure a robust compliance environment with SOX, internal controls, and accounting policies and procedures.
Establish credit limits and release order in accordance to policy.
Additional projects and assignments as assigned by manager.
QUALIFICATIONS (Prior Experience, Education, Skills/Traits):
Two to five years experience working in Accounts Receivable department with Credit & Collections computer experience (e.g. Microsoft Word, Access, Excel, including Pivot Tables and VLookup)
Undergraduate degree in Finance/Accounting preferred.
Hands on experience with ERP systems (Oracle, SAP, Polaris)
Ability to leverage and build ERP skills to ensure operational excellence and service quality
Knowledge, insight and experience in financial accounting
Experience preparing customer credit write ups and recommendations for upper management
Knowledge of and experience with D&B reporting and financial statement analysis
Experience with SOX Compliance for credit process
Previous experience working in a large multinational firm or Animal Health/Pharmaceutical industry preferred
Experience handling high volume account portfolios and balancing multiple priorities
Strong written and verbal communications skills
Experience with establishing credit limits and releasing orders
Customer focused with strong interpersonal skills
Proficiency in English and applicable local language(s)
Capable of working independently and applying analytical skills in the credit & collections process
Ability to work in culturally diverse teams
Education: Bachelors Degree
Additional client information: