Creative Resource Manager - April Six

Job Title: Resource Manager

Reports To: Director of US Business Operations

Office Location: Remote US

About us:

April Six is a global B2B marketing agency working with some of the world’s most innovative

technology brands. With global offices in the United Kingdom, Singapore, Germany, and the

United States, we specialize in delivering exceptional strategic marketing and results-driven

integrated campaigns that cross media and regional barriers. Our North America division is

continuing to expand our team of talented modern marketers to meet the growing needs of our

industry-leading clients. As we expand our footprint, we are looking for team members to join

our current remote workforce across the US.

Job Summary:

April Six is looking for a Resource Manager to enable our internal creative and media teams to

produce award-winning work for our clients. From integrated global campaigns to large-scale

website overhauls, April Six has a skilled set of creative marketers who will benefit from a

Resource Manager who can help drive the processes to develop quality work from start to

finish. April Six is looking for a self-starter with experience managing people, processes, and

project in a creative agency environment.

The Resource Manager will work closely with the Creative Directors, Account Directors, and

the Director of Business Operations to lead and coordinate the day-to-day creative efforts and

ensure that internal processes are functioning efficiently, and work is going through the agency

in an effective and profitable way. This role is expected to oversee and maintain relationships

with several external resources including external creative agencies and contractors. They will

be responsible for driving communication between multiple stakeholders: account teams,

finance, media, HR/recruiting and creative; and for ensuring successful creative results that

exceed client expectations and meet business goals. They will support the creative process in a

fast-paced production environment that is always evolving to increase efficiency, quality and

speed to delivery.

Responsibilities:

• Manage daily, weekly and monthly resources for Creative, Production, Digital, UX,

Strategy, Media departments based on the evolution of the agency and the business

• Lead daily and weekly resource meetings with Account, Creative and Media teams

• Monitor day-to-day project activities, tracking changes and identifying potential

instances of under-utilization; proactively solving challenges

• Understand team dynamics; participate in continual efforts to improve agency

processes and increase productivity; coming up with ideas, processes and tools to help

April Six run more smoothly

• Maintain and maximize use of an integrated project tracking system

• Attract, engage, and maintain relationships with freelance talent

• Develop a set of freelance talent that aligns with key agency offerings

• Partner with Director of Business Operations, Managing Director, and other agency

leadership to derive and evaluate the data of project profitability, efficiency and

pipeline on a quarterly basis

• Become well-versed in each team member’s strength, experience and passion so as to

best match team members with active projects

• Work with department leadership to audit, recommend and improve processes where

possible

• Serve as resourcing process lead for all new employees, ensuring the all team members

have proper training and understanding of the agency process

• Create a positive environment daily where creativity can flourish

• Become an active, positive member of the agency team through non-client related

special projects, initiatives, and activities

Essential Skills & Attributes:

• Experience in agency project and/or creative resource management

• Proficiency in Asana, Workamajig or other project management platforms preferred

• Strong interpersonal and conflict resolution skills

• Patient and positive attitude

• Ability to handle multiple, sometimes conflicting priorities in stride and with a high

attention to detail

• Ability to plan ahead - regularly review, forecast and reforecast your project resource

needs

• Ability to navigate high-pressure situations, identify problems and solutions, escalating

to appropriate team members as needed

• Excellent verbal and written skills - communication and diplomacy skills are key

• Understanding of common file types, specs and vendor needs to be able to create great

work

• Strong Excel skills to update monthly/quarterly reporting and ad hoc reporting as

needed and derive value from data.

• Understanding of agency processes and creative skillsets

• Excellent verbal and written communication skills, as well as strong creative, strategic

and time management skills

Benefits

• Competitive salary

• Vacation & sick leave

• 401k plan with match

• Health and dental insurance

• Life insurance

• Short and long-term disability

• Access to ongoing training & development

April Six embraces diversity and equal opportunity. We're committed to building a team that

represents a variety of backgrounds, perspectives, and skills. We’re an equal opportunity

employer and to reflect our global position, we embrace best practice approaches

to diversity and inclusion in the regions where we operate.