Creative Operations Specialist Store - Ulta Beauty, Inc.

Experience the possibilities of our progressive, omnichannel approach to beauty retail. At Ulta Beauty, our Marketing team is applying the latest technologies to personalize the buying experience of true beauty enthusiasts—in ways that surprise and delight. Building love and loyalty, one communication, one experience, one brilliant idea at a time. We represent the perfect blend of strategy and creativity. Of tactics and analytics. To make Ulta Beauty a brand guests will advocate for. Growing share of heart. Delivering with disciplined consistency. Whether your deepest passion is for design or content, strategy or data, or some combination of all things marketing, Ulta Beauty will provide significant latitude to explore your talents and passions, with opportunities to stretch and deepen, to grow and build. Truly, the possibilities are beautiful.

The Creative Operations Specialist, In-Store is responsible for coordinating the day-to-day operational needs of the In-Store Creative team. This individual will ensure efficient workflow for store promotional collateral, planograms, brand campaigns and other miscellaneous projects. This role will specialize in ensuring various stages of projects are met in a timely and efficient manner, assist team in prioritization and have a clear understanding of project deliverables.

CORE JOB RESPONSIBILITIES

• Support the creative teams in delivering exceptional marketing campaigns and design projects in all in-store workflows, working in close partnership with design, copywriting, and photography teams.
• Work closely with teams to coordinate briefings for creative projects and gather all necessary information and details.
• Facilitate the intake process and screen project requests to ensure project information is provided in its entirety for in-store creative projects. Complete follow ups and recaps as appropriate.
• Coordinate creative development process including inputs, outputs, schedules, meetings and proofing of in-store projects and ensure teams adhere to business requests accurately and in a timely manner.
• Orchestrate day-to-day activities on assigned projects and be proficient in the preparation of project timelines, internal status reports, daily hot sheets,  end of day lists and various other project management and tracking reports.
• Partner closely with in-store production team to define milestone dependencies for timeline development and process optimization opportunities between in-store creative and in-store production teams.
• Organize, schedule and lead internal status meetings with project team members.
• Negotiate and collaborate with in-store creative and production teams on timing adjustments and understand complex scheduling overlaps to foresee timing or workload conflicts.
• Perform risk management to minimize project risks.
• Interact directly with internal business partners, using judgment and discretion on how to best resolve issues.
• Update status of all jobs in a workflow and project management tool on a daily basis. Provide updates on a weekly or as-needed basis to other members of the in-store creative team.
• Review project reports,  identify potential issues, and share with team or management as needed.
• Display a team approach and ensure communication between creative, visual merchandising, marketing and store design is occurring, to monitor and summarize project progress.
• Skilled at creating timelines, analyzing data  and process development.
• The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned. Scope of the job may change as necessitated by business demands.

• Undergraduate degree in relevant field (Marketing, Project Management, Design, Business Management).
• 2-4 years of experience in project management, trafficking or creative services within a fast paced creative environment, retail experience is a plus.
• Strong written, oral and interpersonal communication skills.
• Self-starter capable of meeting tight deadlines while managing multiple projects.
• Thorough knowledge of Microsoft Office and other relevant project tracking and planning software (Monday.com and Workfront preferred).
• Helpful but not required - Understanding of Illustrator, InDesign and Photoshop
• Hybrid working conditions
• Minimum travel required

At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.