Court Operations Associate, St. Louis County, Duluth - Minnesota Judicial Branch

Duluth, MN

About the Job

Are you interested in learning how you can serve your community and learn about the justice system? Are you hoping to explore the world of legal work?

Join the Sixth Judicial District as a Court Operations Associate! The Sixth Judicial District seeks to fill a full-time Court Operations Associate position in St. Louis County Court Administration in Duluth. In this fast-paced and detail-oriented role, you will be responsible for processing cases and assisting court customers and justice partners in order to provide justice through a system that assures equal access for the fair and timely resolution of cases and controversies.

Court Operations Associates work individually and in teams using independent judgment along with available resources to perform a variety of administrative assignments that require dedication to providing excellent customer service, strong attention to detail, and technological skills to match our electronic environment. Work may involve responsibility for a specific area of court case processing or for performing a variety of advanced clerical functions in multiple case types and will require the application of independent judgment and the interpretation of policies and procedures based on training and knowledge gained through experience on the job.

What You Will Do

The following are examples of major job duties expected of this position:

Perform the full range of court operation work that may involve responsibility for a specific area of court case processing
Perform a variety of advanced clerical functions and multiple case types
Provide assistance to attorneys, parties, self-represented litigants, judges, and the public by responding to a variety of questions in-person, over the phone, by mail, and/or electronically
Provide courtroom support by working with judges, court reporters, and other justice partners
Review, enter, record, and update case information using an electronic case processing system and related applications and equipment
Schedule and maintain court calendars
Receive, process, and receipt payments due to the court
Attend court and assist by calling cases, taking notes, and handling documents in the courtroom
May perform the duties of an Electronic Recording Equipment Operator (EREO) including recording and monitoring court proceedings

What You Must Have

The Minnesota Judicial Branch recognizes the diverse set of skills, strengths, and attributes that an individual may bring into a role. If you have any combination of the experience, training, and education required for this position, apply today!

High school diploma or equivalent
One (1) year of relevant job experience or greater, which may include but is not limited to customer service, administrative work, office, and clerical work

Nice to Have

Certificate or degree in a related field
Considerable knowledge of court procedures, policies, and records management
Experience working with the court's electronic case processing system

What You Will Bring

Ability to learn rules of court, state statutes, case processing, policies, and procedures of the area of court assigned
Knowledge of basic math
Skill in navigating difficult situations and resolving conflict in a respectful and courteous manner
Ability to effectively support court users who have limited experience with the judicial system
Ability to provide exceptional customer service while working under pressure in a high volume, fast-paced environment
Skill in the operation of a personal computer, including electronic case management system and related applications and equipment
Ability to handle sensitive and confidential information appropriately and in compliance with all applicable court rules, policies, and statutes
Ability to communicate effectively, both orally and in writing
Well organized, detail oriented, and analytical

Working Conditions

Work is performed primarily in an office setting or a courtroom. There will be frequent contact with the public, outside agencies, litigants, and attorneys at the counter, in the courtroom and on the telephone.

Supplemental Information

The Sixth Judicial District serves Minnesota's Arrowhead Region, including the counties of Carlton, Cook, Lake, and St. Louis counties (Duluth, Hibbing, and Virginia).

Logistics

This is a full-time (1.0 FTE) AFSCME-represented position classified as a Court Operations Associate within the Minnesota Judicial Branch job classification system. Work will be performed in St. Louis County Court Administration in Duluth, located at 100 North 5th Avenue West, Duluth, MN in Room 320. This position may be working in a hybrid role consisting of a combination of remote and in-person work. When working remotely, access to reliable internet connection is required. Typical hours for this position is 8:00 a.m. - 4:30 p.m., Monday-Friday.

This AFSCME-represented position is posted for bidding, internal, and external application simultaneously.

Internal/bidding deadline: July 5, 2024, at 11:59 p.m.
External application: Initial review will begin after July 5.
Position will remain open until filled.
Interviews are anticipated to be held the week of July 15.

The filling of AFSCME-represented positions is governed by the contract, which requires that represented candidates are considered first and in order of seniority. AFSCME-represented Court employees applying for this position must have successfully passed their original 6-month probationary period and served 6 months in their current position prior to applying for this position. For other applicants, the selection process is a resume-based, skill-matching process. If your skills match the required skills for this position, the department may contact you.

All employment offers are contingent upon satisfactory results of our background check processes. If you have questions about this position, please contact Human Resources at 6thHR@courts.state.mn.us.

Why Work for Us?

Minnesota Judicial Branch employees consistently express pride in their public service and in the quality of programs and services provided to customers, as well as appreciation for the teamwork and collaboration that is promoted within the MJB. We celebrate and are committed to the principles of diversity and inclusion, and actively seek and value diversity in professional background and cultural characteristics. We are intentional and mindful about the organizational culture we are building, seeking broad-minded individuals with robust capabilities who value supporting one another’s growth.

Employee Benefits

The Minnesota Judicial Branch cares about and invests in you as an employee. Because of that, we offer affordable yet competitive benefits to support you and your family’s wellbeing. Our comprehensive benefits package for eligible employees includes health and wellness benefits, enhanced fertility benefits, short- and long-term disability, pension, paid parental leave, tuition reimbursement, and more. Learn more at Employee Benefits - Careers at the Minnesota Judicial Branch Careers. Minnesota Judicial Branch employees may also be eligible for the Public Service Loan Forgiveness program. This federal program allows qualified individuals to have their loans forgiven after meeting certain requirements working in public service. You can learn more about this program from the Minnesota Office of Higher Education and the office of Federal Student Aid.

Equal Employment Opportunity

It is the policy of the Minnesota Judicial Branch that all decisions regarding employment are made without discrimination on the basis of disability. Please let us know if you need a reasonable accommodation for a disability to participate in the employee selection process by contacting Human Resources at 6thHR@courts.state.mn.us. The Minnesota Judicial Branch is an Equal Opportunity Employer. It is the policy of the Minnesota Judicial Branch that all decisions regarding recruitment, hiring, promotions, and other terms and conditions of employment be made without discrimination on the grounds of race, color, creed, religion, national origin, gender, marital status, status with regard to public assistance, membership or activity in a local human rights commission, disability, sexual orientation, or age. We value and encourage applicants from diverse backgrounds.

Internal Applicants

If you are a current employee of the Minnesota Judicial Branch, please apply to open positions conveniently through your Oracle account by visiting Opportunity Marketplace - Browse Opportunities.

Source : Minnesota Judicial Branch