Counselor II - Juvenile Probation Department (8318/8566) - (144411) - City and County of San Francisco

THIS IS A CITYWIDE EXAM

San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco.

• Applications Open: November 15, 2024
• Applications Close: No earlier than 11:59pm on December 2, 2024
• Salary Range for the 8318/8566 - $96,408 – $117,156
• Recruitment ID: CBT-8318/8566 – 144411

Are you passionate about Juvenile Justice, Public Safety, and the Community we serve? Are you a dedicated professional who wants to maximize their impact in the lives of some of San Francisco’s most marginalized youth? If so, we encourage you to take advantage of this unique opportunity to join a team that is devoted to re-imagining Juvenile Justice, committed to racial equity, and focused on ensuring long-term public safety through the development, enrichment, and accountability of young people we serve throughout San Francisco. Click here to read more about the San Francisco Juvenile Probation Department (JPD). 

The San Francisco Juvenile Probation Department’s mission is to serve the needs of youth and families who are brought to our attention with care and compassion.  We engage fiscally sound and culturally competent strategies that promote the best interests of the youth, and provide victims with opportunities for restoration.

Our equity-centered goals are to:

• Reimagine how the City addresses juvenile crime, from referral through reentry, in collaboration with the community and our system partners, emphasizing research and evidence-based practices, and sustainably addressing pervasive racial disparities throughout the system. 
• Advance a Whole Family Engagement strategy that places racial equity at its center to ensure that all youth have equal access to successful outcomes, and that advances youth-and family-centered case plans and goal development, with the supports and resources necessary to help justice-involved youth thrive. 
• Bolster equitable leadership development opportunities for BIPOC staff; implement change that meaningfully improves the workplace experience of BIPOC staff; enact our organizational belief of redemption and helping people to succeed.

Under direction, the 8566 Counselor 2 leads subordinate personnel engaged in the counseling and control of wards at the Juvenile Hall and oversees various activities and operations in the Juvenile Hall facility.

DISTINGUISHING FEATURES

Class 8566 Counselor 2 is distinguished from class 8562 Counselor, Juvenile Hall, in that the former has lead responsibilities in a unit. Class 8566 Counselor 2 is further distinguished from class 8568 Senior Counselor, Juvenile Hall and Log Cabin Ranch, by the latter’s supervisory responsibilities.

SUPERVISION EXERCISED

Serves as a lead worker over subordinate counselors.

EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.

1. Leads the day-to-day operations of an assigned Juvenile Hall unit or other facility; provides continuity of operating policies and procedures from shift to shift; interprets departmental policies; explains and interprets subordinate staff difficulties to superiors; oversees food service, daily recreation, and housekeeping activities; operates the central control station and has shift responsibility for the use of the telephone, public address system and the alarm procedure.

2. Provides training to new counselors and subordinate personnel; ensures that established operating procedures are carried out effectively and efficiently; instructs counselors in communications with parents, probation officers and others for the purpose of obtaining information; expedites decisions regarding the discipline and control of wards.

3. Receives newly admitted dependent and delinquent children; coordinates counseling and orientation sessions for new detainees; provides group and individual counseling; consults with supervisors regarding behavioral problems; collaborates with department personnel, school teachers, medical and psychological clinics and state parole officers in reference to the personal conduct and welfare of children in custody; submits verbal behavior progress reports; advises parents of their children’s conduct and welfare; administers first aid and locates medical personnel when necessary.

4. Establishes procedures regarding security matters including the search for contraband; ensures that all materials and supplies that may be used as a weapon, are accounted for; supervises security procedures; supervising the movement and transportation of wards; handles hostile detainees; directs shakedowns of individuals in units; inspects and maintains the cleanliness and repair of living units; orders supplies needed for unit operations and supervises the economic use thereof.

5. Oversees the preparation and maintenance of departmental records and individual case reports; prepares or reviews log entries, discipline reports, incident forms and interoffice memos. Maintains and updates databases and case management systems.

6. May include additional duties as assigned.

Education:
Possession of a Bachelor’s degree from an accredited college or university.

Experience:
One (1) year of experience in counseling, disciplining, and care for delinquent or dependent children.

License and Certification:

1. Possession of a valid California driver's license.

2. Possession of a valid Cardiopulmonary Resuscitation (CPR) certificate.

Substitution:
Experience in counseling, disciplining, and caring for delinquent or dependent children may substitute for up to two (2) years of the education requirement on a year-for-year basis. One (1) year of experience equals to thirty (30) semester units or forty-five (45) quarter units of college coursework.

Special Requirement: Employees in the Juvenile Hall Counselor class series must complete 168 hours of core Juvenile Correctional officer training during the first year of appointment as well as annually completing 24 hours of training certified by Standards for Training in Corrections (STC). Employees in this classification are peace officers as defined by section 830.5(b) of the Penal Code and must satisfy the State of California criteria for peace officer status. Appointees will be required to meet State-mandated CORE training and annual training requirements as defined by STC. Employees must also conform to all other requirements necessary to hold and maintain peace officer status pursuant to the California Government Code.

Verification:
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.
Resumes will not be accepted in lieu of a completed City and County of San Francisco application.
Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

Minimum Qualification Supplemental Questionnaire (MQSQ): Candidates will be required to complete a MQSQ as part of the employment application at a later time. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.

California Board of State and Community Corrections Exam: Weight - (Pass/Fail)

The California Board of State and Community Corrections Exam (BSCC) will be scheduled when it has been determined which candidates meet the minimum qualifications. This exam will measure a candidate’s ability to read, understand, and recall written information, basic arithmetic skills, and other characteristics found to be important components of successful performance as an 8318/8566 Counselor II for Juvenile Hall. Applicants who have successfully demonstrated that they meet the minimum qualifications will be notified of the date, time, and location of the Juvenile Corrections Officer Examination.

*This is a standardized examination. Therefore, test questions and answers are not available for public inspection or review.

Written Questionnaire Evaluation: Weight - 100%

Candidates who have a passing score on the BSCC exam will be invited to participate in a written examination designed to measure the knowledge, skills and abilities in job-related areas as described in this announcement. Candidates much achieve a passing score on the written examination to be ranked on the eligible list. 

After the eligible list is finalized/adopted, the department may administer additional selection procedures to make a final hiring decision (e.g. interviews, written exercise, etc.). Applicants meeting the Minimum Qualifications are not guaranteed advancement through all steps of the selection process.

Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. 

The duration of the eligible list resulting from this examination process will be of 12 months, and may be extended with the approval of the Human Resources Director.

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ .] The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at http://sfgov.org/civilservice/rules.

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview
• Equal Employment Opportunity
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Seniority Credit in Promotional Exams
• Right to Work
• Copies of Application Documents
• Diversity Statement

HOW TO APPLY

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit SF-Careers and begin the application process.

• Select the “I’m Interested” button and follow instructions on the screen

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Exam Analyst Information: If you have any questions regarding this recruitment or application process, please contact the exam analyst Brian Hidalgo at brian.hidalgo@sfgov.org or Joanna Luong at joanna.luong@sfgov.org
 

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.